Program Coordinator Full-Time

ERC Pathlight•Oak Brook, IL

5h•Onsite

About The Position

At ERC Pathlight, we’re on a mission to change lives as one of the nation’s leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions. We bring innovative, evidence-based, and deeply compassionate care to patients across the country, with multiple locations nationwide and extensive virtual programming. Founded in 2008 by renowned psychiatrists and psychologists, ERC Pathlight now supports more than 6,000 patients each year. Our commitment is to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope. Joining ERC Pathlight means becoming part of a team that shows up every day to make a real difference, working alongside passionate clinicians, dedicated support staff, and mission-driven leaders who believe in collaboration, growth, and doing the right thing—always. The Program Coordinator (PC I, PC II, PC III) is responsible for providing direct care and supervision to patients within inpatient, residential, and partial hospitalization levels of care at ERC Pathlight. Program Coordinators maintain a safe, structured, and therapeutic milieu while supporting the implementation of individualized treatment plans. PCs provide patient supervision, maintain structure and boundaries, support therapeutic programming, assist with mealtime support, and complete required documentation. Level placement (I, II, III) is determined based on education, experience, and demonstrated competency.

Requirements

High School Diploma or GED
Entry-level role: no prior direct patient care experience required unless required by state regulation (for PC I)
Valid driver’s license with safe driving record: required only at locations operating company vehicles or requiring driving on behalf of the company
Washington teammates must hold a state credential (may be pending at time of hire)
ServSafe certification may be required depending on state and local licensing regulations
Minimum of one (1) year of direct patient care experience (for PC II)
Bachelor’s degree in behavioral health or related field (for PC III)
Minimum of six (6) months of experience in a behavioral health or related field (for PC III)

Nice To Haves

Mental Health/Psych Tech or CNA certification

Responsibilities

Maintain daily program structure by following the established schedule
Complete observation rounds and safety checks as ordered by physician
Support patients with de-escalation and implementation of coping skills per treatment plan
Conduct room and luggage searches
Supervise fresh air breaks and mindful movement exposures
Provide ongoing bathroom monitoring
Obtain and document patient vital signs, weights, and urine specific gravity (as applicable by location/program)
Participate in facilitation of therapeutic groups
Complete required EHR documentation related to group facilitation
Support group-based social activities and meal outings
Participate in all meals and snacks with patients
Provide meal support using coaching and skills aligned with the treatment team
Complete timely and accurate meal-related documentation
Support dietitians in preparation for Nutrition and Cooking Groups
Ensure adherence to individualized meal plans and allergy-safety protocols
Support restaurant outings as needed
Complete required documentation in compliance with organizational and regulatory standards, including patient observations, meals, and shift-related events
Provide patient transportation for medical appointments (as applicable by location/program)
Support additional transportation needs including outings, grocery procurement, or other facility needs
Assist with food procurement as needed (may occur weekly)
Distribute mail and packages daily
Be willing and able to work at all ERC Pathlight local sites as assigned
Be compliant with certification and regulatory requirements for each practice location
Maintain a flexible schedule to meet organizational staffing needs
Be available to work weekends and holidays as required
Be available to work on-call shifts based on business needs and in accordance with applicable federal, state, and local labor laws