Program Coordinator, Neurosciences, Full-Time, Days
About The Position
Be a part of a world-class academic healthcare system, UChicago Medicine, as a Program Coordinator at our DCAM clinic. This position is a 100% onsite opportunity where you will work alongside the Neuroscience team and need to be based in the greater Chicagoland area. UChicago Medicine has a team of neurological experts skilled in evaluating and treating complex nervous system disorders. The Program Coordinator is responsible for the development, implementation, maintenance, and evaluation of the program, supporting the organization’s mission, vision, and values. This role involves providing neurosurgical care coordination through scheduling appointments, tracking patient care plans, and communicating with referring providers. The Program Coordinator also supports accreditation needs, program improvement initiatives, assesses program performance, and manages program awareness through the website, social media, external communications, and community engagement.
Requirements
- Bachelor’s degree
Responsibilities
- Coordinates pre-visit overview call with all new patients and provides educational materials in advance of their initial visit.
- Partners with clinical team to ensure coordination of patient care services, including scheduling appointments, arranging testing, ensuring preoperative tasks are completed, and coordinating with other health care providers.
- Serves as ongoing point of contact and coordination during the surgical evaluation process.
- Supports the daily operations of the clinical program, ensuring that all activities are carried out in a safe, efficient, and effective manner.
- Sends letters to referring providers directly after patient visits.
- Overseas maintenance of website.
- Manages social media accounts and posts new content weekly.
- Participates in community engagement to foster program awareness.
- Develop internal and external communications including presentations, correspondence and other written materials.
- Partners with Business Development to establish and maintain referral relationships.
- Assist in developing strategic documents and plans in coordination with Surgical Director and Service Line Leadership.
- Helps coordinate educational events and materials related to the Spine Surgery program.
- Project manages efforts to obtain/maintain program accreditation and any improvement initiatives.
- Serves as a liaison with accreditation organization.
- Monitors program key performance indicators via pulling various reports, making recommendations for improvement as needed.
- Receives feedback from patients/care team and implements changes as appropriate.
- Assists in the development and implementation of clinical program goals and objectives.
- Maintains and provides regular reports on patient outcome data in clinical database.
- Maintains accurate and up-to-date clinical program records, files, and documentation
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
