Program Coordinator
About The Position
CLEAResult is hiring a Program Coordinator to support the smooth delivery of projects and programs, internally and externally, while following program, practice, and operations guidelines. Program support work may include data management, metrics and reporting, and process definition and improvement. This is a remote position, with candidates living in New York considered ideal. The role provides day-to-day operational support for program activities, reviews documentation and deliverables, manages data in web-based applications, and responds to customer concerns. It also involves reviewing reports for insights and process improvements and educating contractors about program eligibility requirements or requesting additional information from them.
Requirements
- 0–2 years of experience.
- High school diploma or equivalent.
- Ability to work with minimal supervision and communicate progress on task completion.
- Good verbal, organizational, customer service, and written communication skills.
- Proficiency with Microsoft Office, specifically Outlook, Word, and Excel.
- If applicable, meet all DOT qualification requirements and comply with applicable federal, state, and local transportation regulations.
- Must be authorized to work in the country where the position is located without employer sponsorship or support.
- Successful hires must pass pre-employment checks.
Nice To Haves
- Living in New York.
Responsibilities
- Provide day-to-day operational support for program activities, including communications, coordination, and documentation.
- Follow established program workflows, policies, and operational procedures to support consistent and compliant program delivery.
- Review project documentation, reports, and deliverables for accuracy and completeness.
- Enter, modify, and track data using multiple web-based applications.
- Address and resolve customer concerns by phone and email while supporting customer satisfaction.
- Review and interpret data reports and, as appropriate, provide actionable insights and process-improvement recommendations to operations leadership.
- Educate contractors on eligibility requirements or request additional information from contractors to meet program requirements.
Benefits
- Medical, dental, and vision insurance.
- Company-paid health care concierge service.
- 401(k) with company match.
- Paid vacation, sick, personal, and parental leave.
- Paid volunteer time.
- Employee Recognition Program with points redeemable for gift cards.
- Employee Assistance Program.
- Access to on-demand career training courses.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
