Program Coordinator - Heartland Housing Sanctuary (community-based programming)

Heartland Family Service•Omaha, NE

50d•Onsite

About The Position

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace. Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships. If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.

Requirements

Bachelor’s Degree
Five years’ experience in social services or related field
Valid Driver’s License and acceptable driving record
Experience in utilizing Microsoft office tools and technology databases preferred

Nice To Haves

Management experience preferred
Lived experience in relation to the population served is valued, but not required

Responsibilities

Provide regular supervision and support for all assigned program staff.
Assist with recruitment to include posting openings, screening applicants, scheduling interviews, and checking references.
Hire, supervise monitor, train, evaluate and develop direct care program staff.
Assist with service delivery and project implementation throughout the program.
Participate in agency quality improvement teams and workgroups. Guides implementation of any projects, policies, etc.
Participate in weekly team meetings with HFS program staff.
Attend community meetings for the coordination of services for survivors.
Support the training and outreach efforts for the program.
Develop program policies and procedures, monitor implementation of policies and procedures, and implement action plans as needed.
Completes all required monthly, quarterly, and annual reports for quality improvement and grant purposes.
Assist the program coordinator for shelter with ensuring 24/7 coverage of crisis stabilization shelter.
Creates, maintains, and shares as appropriate a dynamic self-care plan.
Strives to make connections between the agency and the larger community whenever possible to contribute to the agency’s ongoing fundraising and friend-raising efforts.
Essential functions of this job are to be performed on company physical work site.
In town travel is required, including use of personal vehicle.
Can work both independently, with little supervision, and as a part of a team.
Able to establish regularity and dependability in scheduling all appointments and accuracy in reports and statistics.