Program Coordinator

City of San Diego • -Paid Life Insurance., CA

10d • Hybrid

About The Position

The City of San Diego is seeking a dynamic and innovative professional to join our People & Organizational Development (POD) team within the Human Resources Department. This position is responsible for developing and implementing strategies, policies and employee initiatives that enhance employee development, engagement, and organization effectiveness. The successful candidate for this position will have a blend of strong technical expertise in learning and development, as well as group/individual facilitation experience. They will be proactive in troubleshooting, problem-solving and highly skilled in implementing training programs from conception to execution. They will be highly effective and compelling when speaking or facilitating small and large groups to achieve organizational goals. The successful candidate will possess strong political acumen and will navigate stakeholder relationships seamlessly. With strong ownership of the success of the work, they will use continuous improvement mindset to proactively anticipate issues. This will be a hybrid remote/in-person position with the primary on-site work location being at 1200 Third Avenue, San Diego, CA 92101. This position will report to the POD Program Manager; it may have supervisory responsibilities.

Requirements

• Bachelor's degree in communication, Education, Psychology, Industrial/Organizational Psychology or Management, Business or Public Administration, or a related field, and Five (5) years of professional-level experience would be a typical way to demonstrate these qualifications.
• Administrator experience using a learning management system.
• Experience in e-learning design platforms.
• Demonstrated experience managing and delivering programs across an organization comparable in size and complexity to the City of San Diego.

Nice To Haves

• Graduate-level degree in a related field
• LMS experience using SAP SuccessFactors is highly desirable.
• Proficiency with Articulate (e.g., Storyline or Rise) to design, develop, and deliver engaging e-learning content and training materials is preferred.

Responsibilities

• Developing program strategies and executing recommended training programs for first line supervisors and mid- to senior-level managers including a blend of in-person and virtual options.
• Developing policies and coordinating required training programs for supervisors and other employees.
• Using data to develop reports, analyze trends, and identify gaps to inform strategy and policy direction.
• Creating and delivering custom learning content specific to organization demands and in alignment with learning and development best practices, including both e-learnings and live, instructor-led trainings.
• Small and large group team facilitation and organization development work as needed.
• Learning management system administration (SAP SuccessFactors Learning) responsible for administering policy, procedure and system governance with other users and including technical support.
• Coordinating and managing Citywide new employee orientation biweekly, in-person, including coordinating with different stakeholders and management.
• Digital learning design as needed using modern instructional design principles.
• Creating multimedia learning resources, job aides, videos and other support materials with a keen eye for graphic design and layout.

Benefits

• Defined retirement plan , including pension reciprocity, dependent on an employee’s eligibility status (new hire, rehire, etc.).
• A wide variety of cafeteria-style health and wellness plans or in-lieu cash waiver.
• 11 paid City holidays per calendar year and 1 floating holiday per fiscal year.
• Approximately 176 hours of paid annual leave for an employee’s first 15 years of service, and approximately 216 hours for 16+ years of service.
• Up to 24 hours of paid discretionary leave per fiscal year.
• Up to 320 hours of paid Parental Leave per childbirth or placement of a child.
• Up to 40 hours of paid Bereavement Leave per fiscal year.
• Tuition reimbursement up to $2,000 per fiscal year, and complimentary LinkedIn Learning professional development opportunities.
• Free transit pass (including MTS Trolley, MTS Bus, and all Rapid and Rapid Express bus services).
• Access to premier City golf courses at a discounted rate.
• Reduced-rate fitness center memberships.
• City-paid life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level