Program Coordinator, Capacity Building

Louisiana Public Health Institute•New Orleans, LA

3d•$47,000 - $53,000•Hybrid

About The Position

The Program Coordinator is a foundational member of project teams, contributing to the forward movement, expansion, and overall success of LPHI’s programs and initiatives. This role offers the opportunity to support multiple programs across the organization, gaining valuable insight and experience in various topic areas including Public Health Training & Technical Assistance, Sexual and Reproductive Health, Maternal & Family Health, Data & Research, and more. LPHI is committed to an organizational culture that embraces innovation and creativity, incorporates equity into practices, and prioritizes the success and growth of all its employees. A successful Coordinator will thrive in a team environment, can proactively anticipate and manage tasks and challenges, be a self-starter with strong abilities to manage multiple responsibilities and prioritize appropriately. Day-to-day responsibilities may include managing schedules and meetings, taking meeting minutes, identifying and prioritizing items for attention, documentation management, and coordinating training and technical assistance.

Requirements

Bachelor’s degree in public health, social sciences, OR equivalent combination of education and experience required.
1 – 3 years of relevant professional experience in customer service, administrative support, and/or project coordination.
Strong interpersonal and relationship-building skills with experience working with individuals and groups of diverse backgrounds.
Ability to think proactively, be a self-starter, and function both independently and as a team.
Strong organizational skills required.
Ability to collaborate effectively and build strong, positive relationships with colleagues and partners, both internal and external to LPHI.
Ability to think proactively and function independently and must be able to work well in a team.
Ability to maintain a highly detail-oriented approach while maintaining an appreciation of the long-term goals and objectives of the project.
Proven and excellent written and oral communication skills.
Ability to utilize virtual meeting platforms, including but not limited to Microsoft Teams and Zoom to participate and coordinate meetings and activities in a virtual environment.
Exceptional emotional intelligence, including interpersonal skills and experience working with individuals and groups from diverse backgrounds.
Demonstrated ability to contribute to multiple complex projects simultaneously.
Demonstrated learning orientation; ability to learn new subject areas quickly.
Ability to champion and manage change.
Demonstrated ability to deliver with excellent quality and impact.
Commitment to public health and achieving health equity.
Ability to apply systems thinking and act strategically.
Ability to model and inspire authentic leadership.

Nice To Haves

Editing and revision skills are a plus.

Responsibilities

Provide support for internal and external meetings, including scheduling, minutes, and follow up.
Ensure preparedness and follow-through for meetings e.g., obtain and/or develop meeting purpose, objectives, and agendas, list meeting attendees and roles, schedule prep meetings as need, take notes with action items/next steps including responsible party, and schedule post-meeting debriefs and follow-up to track organization action items, as requested.
Exercise good judgment with respect to priorities and effective use of the team’s time.
Assist manager with timely processing of invoices and other reimbursements.
Assist with preparation, proofreading, and editing of outgoing communications.
Maintain files of relevant organizational and programmatic documents. Update documents, as necessary.
Develops a deep understanding of the programmatic areas and partners to support administrative improvements.
Promote continuous improvement by developing efficiencies and implementing enhanced processes.
Engage in professional development activities to improve job-related skills and knowledge.
Coordinate and facilitate meetings, trainings, technical assistance offerings, and events in alignment with LPHI expertise using virtual, in-person, or hybrid platforms.
Support communication and coordination with subject matter experts, funders, consultants, project participants, and staff across LPHI departments by sharing project updates, scheduling check-ins, and ensuring partners receive timely information on project activities, next steps, and expectations.
Conduct coordination activities and support for projects, including: Updating project plans, and other project tools; Developing communications materials, including e-mails to partners, website updates, promotional products, and more.
Anticipate project support needs, potential roadblocks, and proactively collaborate with team members to ensure tasks are completed.
Support documentation management efforts by creating document library and file layout. Ensure version control of project and team documents.
Communicate and coordinate across internal teams to gain an understanding of internal assets, to broaden perspective, and to continue to grow and learn at LPHI.
Participate in organization, department, and project level trainings and meetings.
Work with manager to research funding opportunities.
Coordinate with Business Development and Operations team for support.
Participate in internal workgroups and committees to foster cross collaboration and learning.

Benefits

LPHI contributes 7% of pre-tax salary to the employees’ 401k per pay period regardless of employee contribution, after six continuous months of employment
100% paid premiums for employee health (Core plan), dental, short-term disability, long-term disability and term life insurance beginning on the first day of the month, on or following one month of full-time employment
100% paid Employee Assistance Program
100% paid parking at 601 Tchoupitoulas Parking Garage
Traditional, flexible, or compressed work schedules
Resources committed to professional development
15+ paid holidays per year that includes Thanksgiving Break and Winter Break
10 vacation days accrued per year, years 0-2
15 vacation days accrued per year, years 3-5
20 vacation days accrued per year, year 6+
3 personal days
1 floating holiday (employee’s choice)
12 sick days