Program Coordinator

Virginia Department of Social Services•New Kent, VA

10h•$45,746 - $51,130

About The Position

This position represents the full performance level and is responsible for providing overall program management and coordination of a human services program by developing, coordinating and providing programs, resources and services to meet client needs. Employees plan and develop strategies for improving outcomes and implement human services programs. This position provides overall program management and coordination of a human services program area; Prepares and reviews grant proposals and monitors program grants to determine compliance with prescribed policy, procedures and operating standards, program regulations, or contractual requirements; Develops programs; Organizes and directs special projects; Assesses community needs and develop community resources for meeting those needs; Reviews and recommends revision of agency or community programs to meet changing client and community needs; Coordinates agency and community resources and programs; Plans, organizes and oversees the activities of professional, clerical and volunteer personnel; Works cooperatively with other employees, clients, agencies, and the public; Assesses and identifies needs, resources and community trends; Makes presentations to community groups, boards and commissions; Coordinates with clients, colleagues, community and other agencies to improve program and outreach service delivery; Functions effectively as a team member; Communicates with supervisor, employees, other departments, county officials, team members, state/federal agencies, granting/funding agencies, community organizations, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction; Maintains a comprehensive, current knowledge of applicable laws, regulations, policies, or other guidelines related to assigned program area; Attends workshops and training sessions; and presents plans and recommends policies and procedures and program budgets for approval.

Requirements

Working knowledge of principles and practices of assigned human services programs.
Working knowledge of occupations and activities characteristic of assigned program services.
Working knowledge of program practices, techniques, and methods.
Working knowledge of project management processes and techniques.
Working knowledge of local service agencies and organizations and departmental programs and activities.
Working knowledge of program management and development.
Working knowledge of laws, regulations, policies and standards related to the program.
Working knowledge of program goals and objectives.
Working knowledge of program terminology, principles and methods utilized in the program.
Working knowledge of human behavior.
Skill in operating a computer to enter, retrieve or modify data.
Skill in the use of word processing, spreadsheet, database, desktop publishing, e-mail, Internet, or other computer programs.
Demonstrated ability to communicate effectively both orally and in writing.
Demonstrated ability to gather and interpret data, reach logical conclusions and present findings and recommendations.
Demonstrated ability to assess program and staff needs.
Demonstrated ability to plan, coordinate and evaluate program activities.
Demonstrated ability to train, advise, direct and evaluate others on the program requirements.
Demonstrated ability to maintain effective working relationships with others.
Demonstrated ability to identify problems and needs and assess services in problem solving.
Demonstrated ability to interpret and apply regulations and procedures.
Demonstrated ability to conduct effective training.
Demonstrated ability to public speak.
Demonstrated ability to interact professionally with a diverse group of people.
Demonstrated ability to produce meaningful, clear, and concise documents with the proper grammar and usage.
Demonstrated ability to organize and prepare statistical records.
Demonstrated ability to perform mathematical calculations.
Demonstrated ability to read, understand, and interpret program/technical reports and related materials.

Nice To Haves

Previous work in a VA Local Department of Social Services.
Previous working knowledge of determining eligibility for public assistance programs.
Previous working knowledge of housing programs.
Previous case management experience.
Ability to identify and source alternative funding streams.
Ability to effectively work with community partners including faith - based organizations, public social services agencies, community leaders, county leaders, schools, etc.
Bilingual (Spanish) highly desirable.
Willingness to work in the community emergency shelter in the event of a natural disaster or emergency.

Responsibilities

Provides overall program management and coordination of a human services program area.
Prepares and reviews grant proposals and monitors program grants to determine compliance with prescribed policy, procedures and operating standards, program regulations, or contractual requirements.
Develops programs.
Organizes and directs special projects.
Assesses community needs and develop community resources for meeting those needs.
Reviews and recommends revision of agency or community programs to meet changing client and community needs.
Coordinates agency and community resources and programs.
Plans, organizes and oversees the activities of professional, clerical and volunteer personnel.
Works cooperatively with other employees, clients, agencies, and the public.
Assesses and identifies needs, resources and community trends.
Makes presentations to community groups, boards and commissions.
Coordinates with clients, colleagues, community and other agencies to improve program and outreach service delivery.
Functions effectively as a team member.
Communicates with supervisor, employees, other departments, county officials, team members, state/federal agencies, granting/funding agencies, community organizations, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction.
Maintains a comprehensive, current knowledge of applicable laws, regulations, policies, or other guidelines related to assigned program area.
Attends workshops and training sessions.
Presents plans and recommends policies and procedures and program budgets for approval.