Program Coordinator (D5 Polk, Warren 111131)

State of Iowa•Des Moines - 50309 - Polk County, IA

13d

About The Position

The Iowa Judicial Branch is seeking a Program Coordinator within Children’s Justice for Family Recovery Courts in Polk and Warren Counties. The position coordinates the day-to-day operations of the Family Recovery Courts, including managing family referrals, intake, and orientation, and serving as the first point of communication between families and the court team. The coordinator maintains accurate case data, liaises with families, treatment teams, and community service providers, and supports program improvement through data analysis and compliance reporting. The role also coordinates training opportunities and multidisciplinary team functions to support the ongoing development of the Family Treatment Court model. The coordinator may occasionally attend court hearings, community events, and coordinator meetings in person or virtually, with evening availability as needed. Travel may include other counties in the judicial district and occasional travel outside it. The successful candidate will use case management systems and program-specific technology, communicate professionally with diverse stakeholders, and engage families using a trauma-informed, strengths-based approach. This is a full-time position funded through appropriations within the Iowa Judicial Branch budget; continued employment is subject to the availability of budgeted funding. It is a contract-covered, FLSA non-exempt position represented by AFSCME. The pay range is $21.98–$34.74 per hour, with new state employees generally starting at the base of the range. Candidates must submit a NEOGOV application, cover letter, and resume. Final applicants are subject to a criminal background check.

Requirements

High school diploma or high school equivalency diploma.
One year of full-time equivalent experience in the administration, operation, or execution of a program. Related education may substitute at 30 semester hours or academic equivalent for one year of experience.
Organizational skills and the ability to schedule and manage tasks effectively.
Ability to coordinate program activities within prescribed budget parameters.
Written and verbal communication skills.
Reliable transportation and the ability to travel.
Ability to learn and navigate case management systems and program-specific technology.
Professional communication and relationship-building skills with parents, judges, treatment team members, and community partners.
Trauma-informed, strengths-based approach to family engagement.
Attention to detail to ensure accurate case data and compliance reporting.
Availability for evening meetings as needed.

Nice To Haves

Bachelor’s degree in social work or a related human services field.
Two years of experience in child welfare, mental health, healthcare, family services, or the court/legal system.
Experience with Microsoft 365 and online meeting programs.
Attention to detail.

Responsibilities

Coordinate the day-to-day operations of the Family Recovery Courts in Polk and Warren Counties.
Manage referrals, intake, and orientation with families, and serve as the first line of communication between families and the court team.
Collect and maintain accurate case data and records.
Serve as a liaison between families, treatment teams, and community service providers.
Support program improvement through data analysis and compliance reporting.
Coordinate training opportunities and multidisciplinary team functions to support development of the Family Treatment Court model.
Attend court hearings, community events, and coordinator meetings as needed, in person or virtually.
Execute and implement the Iowa Judicial Branch program within established parameters and budgets.
Provide training and instruction for program participants and users.
Track key metrics, produce progress reports, and regularly update stakeholders.
Communicate and coordinate with program participants.
Perform other duties as assigned.