Program Coordinator

Virginia Department of Social Services•Lexington, VA

12d

About The Position

Program Coordinator represents the full performance level and is responsible for providing overall program management and coordination of a human services program by developing, coordinating and providing programs, resources and services to meet client needs. Employees plan and develop strategies for improving outcomes and implement human services programs. The Program Coordinator is distinguished from the Program Coordinator Supervisor by the latter’s responsibility for supervisory activities such as handling personnel issues and evaluating the work of others.

Requirements

Working knowledge of principles and practices of assigned human services programs
Working knowledge of occupations and activities characteristic of assigned program services
Working knowledge of program practices, techniques, and methods
Working knowledge of project management processes and techniques
Working knowledge of local service agencies and organizations and departmental programs and activities
Working knowledge of program management and development
Working knowledge of laws, regulations, policies and standards related to the program
Working knowledge of program goals and objectives
Working knowledge of program terminology, principles and methods utilized in the program
Working knowledge of human behavior
Skill in operating a computer to enter, retrieve or modify data
Skill in the use of word processing, spreadsheet, database, desktop publishing, e-mail, Internet, or other computer programs
Demonstrated ability to communicate effectively both orally and in writing
Demonstrated ability to gather and interpret data, reach logical conclusions and present findings and recommendations
Demonstrated ability to assess program and staff needs
Demonstrated ability to plan, coordinate and evaluate program activities
Demonstrated ability to train, advise, direct and evaluate others on the program requirements
Demonstrated ability to maintain effective working relationships with others
Demonstrated ability to identify problems and needs and assess services in problem solving
Demonstrated ability to interpret and apply regulations and procedures
Demonstrated ability to conduct effective training
Demonstrated ability to public speak
Demonstrated ability to interact professionally with a diverse group of people
Demonstrated ability to produce meaningful, clear, and concise documents with the proper grammar and usage
Demonstrated ability to organize and prepare statistical records
Demonstrated ability to perform mathematical calculations
Demonstrated ability to read understand, and interpret program/technical reports and related materials
Bachelor's degree in a Human Services field or related area supplemented with work experience in the assigned program areas OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities

Responsibilities

Provides overall program management and coordination of a human services program area
Prepares and reviews grant proposals and monitors program grants to determine compliance with prescribed policy, procedures and operating standards, program regulations, or contractual requirements
Develops programs
Organizes and directs special projects
Assesses community needs and develop community resources for meeting those needs
Reviews and recommends revision of agency or community programs to meet changing client and community needs
Coordinates agency and community resources and programs
Plans, organizes and oversees the activities of professional, clerical and volunteer personnel
Works cooperatively with other employees, clients, agencies, and the public
Assesses and identifies needs, resources and community trends
Makes presentations to community groups, boards and commissions
Coordinates with clients, colleagues, community and other agencies to improve program and outreach service delivery
Functions effectively as a team member
Communicates with supervisor, employees, other departments, county officials, team members, state/federal agencies, granting/funding agencies, community organizations, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, resolve problems, or give/receive advice/direction
Maintains a comprehensive, current knowledge of applicable laws, regulations, policies, or other guidelines related to assigned program area
Attends workshops and training sessions
Presents plans and recommends policies and procedures and program budgets for approval