Program Coordinator

Commercial & Government Contracts•Danbury, CT

14d•Hybrid

About The Position

CW Resources is seeking a Program Coordinator – Food Service to support and oversee community-based nutrition programs that help improve the lives of seniors and other individuals throughout the communities we serve. This role involves supervising Site Managers, coordinating driver routes and delivery schedules, training staff on various procedures, managing participant enrollment, conducting site and home visits, collecting meal service data, supporting audits, and ensuring compliance with food safety and program regulations. The Program Coordinator will also coordinate payroll information for site management staff and collaborate with community partners and internal teams.

Requirements

High school diploma or equivalent.
Minimum of 2 to 4 years of experience in food service operations, program coordination, senior services, community programs, or a related field.
Minimum of 2 years of experience supervising staff, coordinating schedules, or overseeing daily operations.
Strong organizational, communication, and problem-solving skills.
Proficiency with Microsoft Office Suite and data management systems.
Ability to travel locally between program sites and community locations.
Valid driver’s license.

Nice To Haves

Bachelor's degree in Business Administration, Public Health, Nutrition, Social Services, Hospitality Management, or a related field.
Experience using program management and participant tracking software (e.g., Serve-Tracker).
Experience utilizing grant management and reporting systems (e.g., Grantee Gateway).
Experience working with seniors, individuals with disabilities, or community-based service programs.
Knowledge of food service operations, food safety regulations, and program compliance requirements.

Responsibilities

Supervise Site Managers, including scheduling, performance management, training, hiring support, and leave approvals.
Coordinate driver routes and delivery schedules.
Train staff on food service, safety, customer service, and program procedures.
Manage participant enrollment and maintain accurate program records.
Assist individuals with enrollment in nutrition and senior service programs.
Conduct site visits, home visits, participant assessments, and program monitoring activities.
Collect and maintain meal service data and prepare required reports.
Support audits, compliance reviews, and regulatory reporting requirements.
Ensure compliance with food safety, sanitation, and program regulations.
Coordinate payroll information for site management staff.
Collaborate with community partners and internal teams to support program operations.