Program Coordinator - Puerto Rico

Housing Works•Fajardo, PR

1d•Onsite

About The Position

The Program Coordinator is responsible for all service logistics, supervision, and work plans for the Grant for the Benefits for Homeless Individuals (SAMHSA) project led by Intercambios Puerto Rico. This role involves coordinating program services for individuals and families experiencing homelessness, substance use, and/or co-occurring mental health disorders. The coordinator will supervise personnel, develop and monitor corrective action plans, and manage the monthly work plan. Ensuring evidence-based practices are followed and documented, coordinating case discussions, and facilitating collaboration with community organizations are key aspects of this position. The role also includes assisting with data gathering and reporting, preparing SAMHSA Progress Reports, and overseeing data entry. The Program Coordinator will represent the organization in various forums, support the work team, assist the evaluator, and report project progress and challenges to the project director.

Requirements

BA or master’s degree in related field
Experience with direction or coordination of programs directed to people that have experienced homelessness, substance use, and/or co-occurring disorders in community settings.
Experience with supervision and disciplinary management.
Experience with Evidence Based Practices / Interventions
Knowledge about MAT/HIV/AIDS, Hepatitis-C, and STDs in the Puerto Rican context
Able to work closely with others in outreach team and office setting (team player)
Proficient and efficient with multiple computer software programs
Meticulous at maintaining records and confidentiality protocols
Outreach experience
Up to date driver’s license

Responsibilities

Coordinate all program services to individuals (and families) who are experiencing homelessness, substance use, and/or co-occurring mental health disorders.
Supervise personnel about task compliance, attendance, and performance.
Develop, implement, and monitor corrective action plans.
Coordinates the monthly work plan.
Conduct weekly brief meetings to direct the work of the team.
Ensuring that evidence-based practices are properly addressed and documented.
Coordinate and participate in case discussions.
Provide recommendations and follow-up if necessary.
Facilitate coordination and collaboration with other community-based organizations and partners.
Ensure program integration with other agency services.
Develop a steering committee and coordinate quarterly meetings.
Assist in the coordination of all data gathering, analysis, and program reporting.
Prepare SAMHSA Progress Reports.
Collect monthly reports from the team, monitor service delivery trends, identify areas for improvement and make a corrective action plan.
Oversee data entry into the system and monitor project progress.
Represent organization in different forums.
Support the work team in everything necessary for the continuity of services.
Support the evaluator in the collection of information.
Report project progress or challenges to the project director.