About The Position

This position works as part of the Heartland Housing Sanctuary team working in close collaboration with law enforcement and the domestic violence / sexual assault program service team. The program coordinator will directly oversee operations of the community-based advocacy and supportive housing programming to include outreach and training support, along with other crisis stabilization shelter duties. This position advocates on survivor’s/ programs behalf with all relevant government and non- governmental organizations. They will provide services designed to meet needs related to immediate safety, trauma recovery, and on-going support for survivors. This position agrees to rotating on-call shifts, locating coverage when necessary.

Requirements

  • Bachelor’s Degree
  • Five years’ experience in social services or related field
  • Valid Driver’s License and acceptable driving record
  • Experience in utilizing Microsoft office tools and technology databases preferred
  • Can work both independently, with little supervision, and as a part of a team.
  • Able to establish regularity and dependability in scheduling all appointments and accuracy in reports and statistics.

Nice To Haves

  • Management experience preferred
  • Lived experience in relation to the population served is valued, but not required

Responsibilities

  • Provide regular supervision and support for all assigned program staff.
  • Assist with recruitment to include posting openings, screening applicants, scheduling interviews, and checking references.
  • Hire, supervise monitor, train, evaluate and develop direct care program staff.
  • Assist with service delivery and project implementation throughout the program.
  • Participate in agency quality improvement teams and workgroups.
  • Guides implementation of any projects, policies, etc.
  • Participate in weekly team meetings with HFS program staff.
  • Attend community meetings for the coordination of services for survivors.
  • Support the training and outreach efforts for the program.
  • Develop program policies and procedures, monitor implementation of policies and procedures, and implement action plans as needed.
  • Completes all required monthly, quarterly, and annual reports for quality improvement and grant purposes.
  • Assist the program coordinator for shelter with ensuring 24/7 coverage of crisis stabilization shelter.
  • Creates, maintains, and shares as appropriate a dynamic self-care plan.
  • Strives to make connections between the agency and the larger community whenever possible to contribute to the agency’s ongoing fundraising and friend-raising efforts.

Benefits

  • salary is based on total years of relevant experience.
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