Program Coordinator Be Well

UT Health San Antonio•San Antonio, TX

About The Position

The Center for Substance Use Training and Telementoring (C-STAT) at the Be Well Institute on Substance Use and Related Disorders is seeking an Extension of Community Healthcare Outcomes (ECHO) Program Coordinator. Project ECHO is a collaborative, telementoring model for building online communities of practice amongst healthcare providers or other professionals. The Be Well Institute on Substance Use and Related Disorders at UT Health San Antonio is a national leader in substance use care, combining treatment, research, workforce development, public health initiatives, and community partnership to transform lives. Under general supervision from the Program Director and Program Manager, the ECHO Coordinator will be responsible for the day-to-day activities of the ECHO programs including planning, coordinating, and implementing different teleECHO programs. This position will act as the primary liaison for speakers, case presenters, and hub members. The coordinator will provide custodial management of all documentation pertaining to current ECHOs, including didactic presentations, case presentations, recommendations, supplementary handouts, etc. The coordinator will attend and contribute to the strategic planning sessions for newly constructed ECHOs and existing hub teams for assigned ECHOs. They are responsible for accurate data entry, running routine reports, tracking ECHO attendance, maintaining documentation for continued accreditation, and assisting in recruitment for speakers and cases for ECHO sessions.

Requirements

Bachelor's Degree in Education social sciences or related field is required.
Ability to work in a dynamic, interdisciplinary environment and capable of self-direction with long periods of indirect supervision.
Strong verbal, written and interpersonal communication skills.
Must be able to have clear and timely communication with stakeholders in the program (speakers, learners, team members, CME department, Finance department, etc).
Strong organizing, planning, and prioritizing skills.
Proficient in computer skills including video conferencing platforms and computer software (Word, Excel, PowerPoint).
Ability to create accurate, detailed monthly and quarterly reports to be presented to state agencies.
Ability to manage multiple competing deadlines and adapt when last minutes changes emerge (cancellation of presenters, late submission of didactic materials, etc.).

Nice To Haves

Comprehensive knowledge coordinating large educational events, including event logistics, speaker coordination, and continuing education credit management is preferred.
Some knowledge of substance use disorders is highly desirable.

Responsibilities

Coordinate the logistics and programmatic aspects of program development and implementation, including but not limited to, advanced scheduling of ECHO sessions, serving as main point of contact with stakeholders and subject matter experts, management of all documentation pertaining to ECHOs, etc.
Assist in the recruitment of experts, providers, organizations, and case presenters that contributes to the quality of the ECHO sessions.
Continually build and maintain relationships with existing ECHO stakeholders, both internal and external, to include raising the profile.
Liaise with continuing education colleagues for CME and CNE accreditation of curriculum.
Attend teleECHO programs and assist ECHO staff and Hub members with their needs to ensure that program runs smoothly.
Assist with marketing efforts for the program (e.g., social media posts, eblasts, YouTube, etc.).
Create invoices for all speakers and ensures payments are processed and received in a timely manner.
Provide oversight and produce reports needed to fulfill obligations for state agencies.
Review and reformats material to be used during educational programs.
Understand and adjust presentation’s learning objectives to align with Bloom’s taxonomy and other continuing education requirements.
Performs all other duties assigned as needed.