Program Coordinator

City of New York•New York, NY

13d•$78,740 - $114,033•Hybrid

About The Position

The Office of Livable Streets (OLS) is tasked with prioritizing strategic planning, community engagement, research, policy, design, implementation, and long-term management. Their goal is to create streets that are livable, supporting safety, accessibility, inclusion, resiliency, active modes, community cohesion, and economic vitality citywide. Additionally, they aim to enhance New York City's pedestrian, bicycle, and micromobility networks, providing comfortable, connected, green, and reliable transportation options across the five boroughs. They place special emphasis on Priority Investment Areas, mode shift, and reimagining streets. The office also develops innovative new programs, design typologies, project delivery, and analysis tools to meet the demands of a rapidly changing population with evolving needs and technologies. The Cycling & Micromobility Unit is responsible for the nation's largest network of on-street bicycle facilities (1,200+ lane-miles), enhancing street safety for all users, and increasing bike ridership in the five boroughs. The team's focus is the innovative redesign of city streets to expand and improve the bike network, with emphasis on improving connectivity between neighborhoods, increasing access to safe bicycle infrastructure across the city, and creating a more equitable transportation network that serves all New Yorkers. The Cycling & Micromobility unit seeks to hire a Program Coordinator to support the launch and implementation of the Secure Bike Program (SBP). Over the next five years, NYC DOT will install 500 secure bike parking facilities, creating thousands of safe, convenient bicycle parking spaces across New York City. This initiative will make cycling more accessible and practical by supporting ownership of a wide range of bicycles, including cargo bikes, adaptive bikes, and UL-certified e-bikes. Under the supervision of the Senior Program Manager, the Program Coordinator will play a key role in the deployment and operation of SBP facilities citywide.

Requirements

Serving permanently in the title of Transportation Specialist, or be reachable on the open competitive civil service list for Exam No. 3027.
A master's degree in transportation engineering, mathematics, urban planning, architecture, landscape architecture, urban studies, or related physical and social science fields; or
A baccalaureate degree in engineering from an accredited college and one year of full-time satisfactory experience performing technical work on roadway transportation and traffic studies and area-wide traffic programs; or
A baccalaureate degree from an accredited college and two years of full-time satisfactory experience as described in '2' above; or
An associate degree or completion of 60 semester credits from an accredited college and four years of full-time satisfactory experience as described in '2' above; or
A four-year high school diploma or its educational equivalent and six years of full-time satisfactory experience as described in '2' above.
Detail-oriented, proactive, and collaborative professional with strong organizational, analytical, and communication skills.
Comfortable working both independently and as part of a team.
Willingness to conduct fieldwork year-round while traveling by bicycle, on foot, or via public transit.

Nice To Haves

Professional experience in design, engineering, or planning or a related field.
Demonstrate interest in cycling and New York City’s built environment.
Proficiency in MS Word, Excel and PowerPoint.
Experience with mapping software (ArcGIS).
Experience with Computer-Aided Design (CAD).
Experience with Adobe Illustrator.

Responsibilities

Identify technically viable locations for SBP installation through field investigations and site evaluations.
Review installation plans to ensure accuracy and compliance with project requirements.
Maintain and manage accurate databases to ensure data accuracy and integrity.
Develop data collection protocols.
Assist with performance reporting.
Oversee pre-installation notifications and post-installation inspections and reporting.
Create maps using ArcGIS and produce presentations and outreach materials using Adobe Creative Suite and Microsoft PowerPoint for senior leadership, stakeholders, and the public.
Liaise with internal divisions, sister agencies, and community stakeholders to facilitate installations and activations.
Support public education and engagement efforts related to program goals and facility types, including presentations to community members and promotion at outreach events.
Respond to inquiries and support communication efforts related to SBP.
Perform additional planning, analysis, and operational tasks related to the implementation and ongoing management of the Secure Bike Program, as needed.