Program Coordinator - Center for Adolescents and Families Northern Region

National Youth Advocate Program•Sycamore, IL

1d•Hybrid

About The Position

Under the general supervision of the program director or designee, the program coordinator is responsible for the day-to-day administration and supervision of the assigned programs, oversight of assigned staff, and ensuring quality service delivery and compliance with programs’ contractual guidelines. NYAP is committed to doing what is best for children, youth, and their families. We offer excellent training and continuing education and development opportunities on various topics. We also provide student loan repayment assistance, medical, dental, and vision insurance, generous paid time off, competitive salaries and benefits including a 401(k), tuition assistance, work anniversary trips, peace leave, parental leave, flexible schedules, and mileage reimbursement.

Requirements

Master’s degree in Social Work, Psychology, human services or related field.
Five years’ direct experience in the field of human services.
Relevant experience working with individuals and families being served through the child welfare and/or juvenile justice system.
Must be knowledgeable of group facilitation/mediation practices and principles.
Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.
Must have reliable transportation and a valid driver’s license, minimum car insurance requirement 100,000/300,000 bodily injury.
Travel within the communities served is required.
Willing to work non-traditional work hours (weekend and evening hours), as well as on-call responsibilities.
Must be able to embrace working as a diverse team both effectively and respectfully with persons of any background, race, color, religion, sexual orientation, ability, national origin, or culture.
Provide excellent internal and external customer service.
Must possess excellent verbal, listening, and written communication skills.

Nice To Haves

Bilingual skills (English and Spanish) highly preferred.
A valid social work license is preferred, but not required.

Responsibilities

Provide administration and coordination for designated program contracts, ensuring high quality delivery of services and compliance with NYAP and funder guidelines.
Provide coordination for regional services, individual, family and group services, and individual supervision of all staff as assigned.
Reviews and signs off on all paperwork generated by the Family Advocates and other program staff allocated to the programs under the Coordinator’s supervision.
Provide training, guidance and support to team members in the program and services implementation.
Support assigned staff in coordinating services for families and youth, including mental health, medical, educational, psychological, vocational and social services.
Assign staff to programmatic responsibilities and regularly review the progress and status of program outcomes and services provided to families and individuals.
Coordinate all intake services for assigned programs, including compliance with intake, assessments and all documentation as required by each program.
Conduct intakes and assessments for assigned programs as needed.
Coordinate anger management and parenting classes for adult participants.
Facilitate/teach anger management and parenting classes following NYAP approved curricula.
Maintain productivity standards on a monthly basis.
Make public appearances and presentations as requested.
Attend community meetings to promote agency programs and to obtain information regarding community resources.
Initiate and coordinate local provider coalition in Dekalb County.
Work in collaboration with supervisor to develop new programming and sources of revenue.
Assist with resource development activities.
Collaborate with other NYAP programs and staff throughout the organization.
Complete required reports and submit the reports for processing according to agency policy.
Provide weekly reports to assigned supervisor.
Participate in individual supervision weekly and provides regularly scheduled supervision for assigned staff.
Organize and conduct monthly staff meetings.
Responsible for CQI activities, ensuring programs meet and maintain national accreditation standards.
Participate in training necessary to carry out program activities and maintain compliance with contractual agreements.
Perform all duties in accordance with personnel policies and the program’s fiscal guidelines.