Program Coordinator - Holocaust Survivor Program

Elder Care•New York, NY

21h

About The Position

The Program Coordinator assists with the coordination and operation of the Holocaust Survivor Program, including the administration of emergency financial assistance. The role supports the Program Director with departmental projects, policies, procedures, objectives, quality assurance, and environmental standards. It also assists with program financial reporting, records, and fiscal record-keeping and reporting systems for emergency assistance programs. The coordinator prepares confidential reports and correspondence, maintains departmental filing systems and program records, helps prepare monthly service summaries and statistical reports, follows up with the Finance Department on check requisitions and other administrative details, and provides staff with information about program eligibility, guidelines, and case issues. The role includes data entry and use of data-tracking software to track payments from funding sources. The coordinator performs other related duties as assigned, including performing the Program Director’s tasks in their absence. The role requires timely completion of mandatory organizational trainings and adherence to policies regarding absenteeism and appearance. The coordinator is expected to support the organization’s mission and maintain positive working relationships with coworkers.

Requirements

Bachelor’s degree required.
Proficient in using office machines such as fax, copier, and printer.
Data-entry skills.
Computer literacy with intermediate to proficient skills in Microsoft Word and Excel.
Ability to problem-solve while multitasking and exercise sound judgment.
Excellent verbal and written communication skills.
Excellent customer-service and organizational skills.

Nice To Haves

Experience with bookkeeping and financial record keeping is strongly preferred.
Knowledge of computer databases is desirable.

Responsibilities

Assist the Program Director with the development, implementation, and maintenance of departmental projects, policies, procedures, objectives, quality assurance, and environmental standards.
Assist with program financial reporting and records.
Become knowledgeable about the German Government Home Care program and other benefits for the Holocaust Survivor client population.
Prepare confidential reports, correspondence, and other materials for the Program Director.
Maintain departmental filing systems and upgrade them as needed.
Maintain relevant documents, departmental forms, and programmatic records; file correspondence and other records.
Assist in preparing monthly service summaries, statistical reports, and other required documentation according to departmental standards.
Follow up with Selfhelp’s Finance Department regarding check requisitions and other administrative details.
Provide Selfhelp staff with information about the Emergency Assistance Program, eligibility criteria, guidelines, specific case issues, and related topics.
Assist with fiscal record-keeping and reporting systems for emergency assistance programs in the Holocaust Survivor Program.
Perform data entry and use data-tracking software to track payments from funding sources as mandated.
Perform other related duties as required or assigned, including performing the Program Director’s tasks in their absence.
Complete annual mandatory trainings in a timely manner, including trainings related to sexual harassment prevention, IT security, compliance, OSHA, HIPAA, and other required topics.
Support the organization’s mission and maintain positive interpersonal relationships with coworkers.
Adhere to organizational policies regarding absenteeism and appearance.