Advocate - Survivor Services

Family Resources • Muscatine, IA

2d • Onsite

About The Position

The Advocate - Survivor Services provides trauma-informed, survivor-centered, and comprehensive advocacy services to individuals impacted by homicide and other violent crimes, domestic violence, human trafficking, sexual abuse, and other traumatic experiences. This role also supports individuals experiencing acute crisis, including mental health emergencies and Child Welfare Emergency Services calls, within the communities served. This position participates in a 24-hour crisis on-call rotation serving designated counties in Iowa (Jackson, Clinton, Scott, Muscatine, and Louisa). Flexibility in scheduling is required, as work hours may include evenings, weekends, and holidays to meet survivors and program needs. Reliable transportation and current auto insurance are required. This position works closely with law enforcement and regional crisis response partners to ensure coordinated, timely, and effective support that prioritizes safety, autonomy, dignity, and respect. All responsibilities are carried out under the direction of the Supervisor – Survivor Services and in alignment with Family Resources’ mission, values, and policies.

Requirements

• Valid driver’s license in good standing and vehicle with appropriate auto insurance required.
• Must be able to pass the motor vehicle record background check.
• Reliable transportation and current auto insurance are required.
• Any relevant experience in the related field.

Nice To Haves

• Bachelor’s degree in social work or the human services field.
• Experience working in the human services field.

Responsibilities

• Provides trauma-informed, survivor-centered, and comprehensive advocacy services to individuals impacted by homicide and other violent crimes, domestic violence, human trafficking, sexual abuse, and other traumatic experiences.
• Supports individuals experiencing acute crisis, including mental health emergencies and Child Welfare Emergency Services calls.
• Participates in a 24-hour crisis on-call rotation serving designated counties in Iowa (Jackson, Clinton, Scott, Muscatine, and Louisa).
• Works closely with law enforcement and regional crisis response partners to ensure coordinated, timely, and effective support that prioritizes safety, autonomy, dignity, and respect.

Benefits

• 32-Hour Work Week
• Affordable health, dental, vision insurance
• Short-term disability (employer covers most of the premium)
• Long-term disability and life insurance (fully paid by employer)
• Flexible paid time off, including PTO rollover opportunities
• Longevity leave – after 10 years of full-time employment, we pay you to take 8 weeks off to rejuvenate and not use any paid time off options.
• 12 paid holidays
• 401(k) 50% matching up to 10% & financial planning guidance
• Pet insurance options
• $25.00 cell phone reimbursement
• $0.50 mileage reimbursement per mile
• Employee Assistance Program (EAP)
• Work/Life Balance
• Employer qualifies as a Public Student Loan Forgiveness employer
• Efficient, Inclusive, Flexible, and Trauma-Informed work environment
• Manageable workloads

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree