Extra Help - Program Coordinator - Administration

University of Illinois Chicago•Chicago, IL

1d•Onsite

About The Position

This Position is temporary and limited to 900 hours. The Extra Help Program Coordinator supports the day-to-day administration and long-range planning of the College of Medicine Office of Continuing and Professional Development (CME). The position coordinates, tracks, reports, and maintains documentation for CME learning activities and stays current with applicable accreditation policies, standards, and practices. The Extra Help Program Coordinator helps ensure that sponsored CME activities are appropriately documented and compliant with applicable accrediting body and program requirements. The position also supports program evaluation activities and provides administrative support to the Associate Dean for Interprofessional Education and Continuing Medical Education.

Requirements

Bachelor’s degree.
One (1) year (12 months) in education, training and/or work experience in the area of specialization inherent to the position.
Master’s Degree in an area consistent with the duties of the position may be substituted for one (1) year of work experience.
Based on position requirements, additional education, training, and/or work experience in the area of specialization inherent to the position, may be required.

Nice To Haves

Bachelor’s degree in education or a related field, or an equivalent combination of education and experience.
Two to four years of experience in medical education.
Knowledge of continuing medical education processes, requirements, and accreditation standards.
Experience using Microsoft Office applications, including Excel, Word, and PowerPoint, as well as Google Docs and other relevant technology.
Ability to exercise independent judgment while following established direction, policies, and procedures.
Excellent oral and written communication skills, including the ability to communicate effectively with faculty, staff, physicians, administrators, and external partners.
Experience coordinating or managing work involving faculty and staff.
Ability to interpret and apply accreditation standards and institutional policies.
Strong attention to detail and commitment to accuracy and compliance.
Ability to build collaborative relationships with internal and external stakeholders.
Ability to analyze data and translate findings into actionable recommendations.
Demonstrated initiative, professionalism, and problem-solving skills.

Responsibilities

Reviews, tracks, and maintains program data, including activity information, outcomes, attendance, participant attributes, and goal-related measures used for annual reporting, accreditation requirements, and faculty committee review.
Assists activity directors and coordinators with navigating the CME proposal software, submitting applications, and completing required activity reporting.
Works with the Assistant Manager to manage and compile data for annual reports and ACCME reporting, including required information for CME activities conducted during the reporting period.
Manages registration requests and troubleshoots system-related inquiries, including questions related to CME application software.
Coordinates monthly local and Executive Committee meetings, including scheduling, preparing agendas and minutes, and facilitating application reviews by committee members.
Coordinates communication between the program office, departments, practitioners, and other stakeholders and organizations regarding CME activities and inquiries.
Plans, coordinates, and conducts instructional meetings for individuals involved in CME activity development and design, including program administrators.
Assists with generating invoices, certificates, and transcripts for CME activities, as needed.
Ensures that planning documentation for sponsored CME activities is complete and compliant with applicable accrediting body and program requirements, including required forms, records, and post-activity reporting.
Supports the Assistant Manager and Lead Administrator in developing and implementing evaluation processes to assess educational effectiveness, learner engagement, achievement of learning objectives, and program outcomes.
Provides administrative support to the Associate Dean for Interprofessional Education and Continuing Medical Education.