Program Coordinator - Youth Action Board

Community Services and Employment Training•Visalia, CA

10d•Onsite

About The Position

CSET is looking for a qualified candidate to join the Youth Workforce Development within the Visalia Navigation Center. The purpose of this position is to develop, coordinate, & facilitate the day-to-day operations of the Homeless Housing, Assistance & Prevention (HHAP) Program focused on individuals aged 18-24 and their families alongside the Department Director/Senior Program Coordinator. Program Coordinators are expected to have a deep knowledge of specific program offerings, perform outreach & recruitment, successfully manage their caseload, develop & maintain relationships with key stakeholders that serve all program goals, & generate reporting to meet projected program requirements. The Program Coordinator will perform ongoing needs assessments to develop personal housing plans, provide support & information, ensure referrals & advocate for individuals. This is a new program & the incumbent will have the opportunity to create & fine-tune the program under the guidance of departmental leadership and to ensure the "housing first" approach is being met. The Program Coordinator will support three primary areas of responsibility: Youth Action Board coordination, Rapid Rehousing services, and Project Management. The position will promote participant engagement, housing stability, effective service coordination, and compliance with program and funding requirements.

Requirements

Strong case management, participant engagement, communication, organization, and time-management skills.
Knowledge of housing navigation, housing stabilization, rental applications, landlord engagement, and barriers to permanent housing.
Ability to assess participant needs and connect individuals to appropriate community resources, supportive services, and benefits.
Ability to develop and maintain effective relationships with landlords, property managers, community partners, and service providers.
Strong facilitation and group engagement skills to support Youth Action Board meetings and leadership development.
Ability to assist participants with budgeting, financial literacy, income and expense planning, and housing sustainability.
Basic knowledge of project budget monitoring, expenditure tracking, documentation, and grant compliance.
Ability to maintain accurate, timely, and confidential participant and program records, including HMIS documentation.
Strong problem-solving, conflict-resolution, and decision-making skills.
Ability to work independently and collaboratively using a respectful, trauma-informed, Housing First, and participant-centered approach.
Ability to read and interpret documents; ability to write routine reports and correspondence; ability to speak effectively with groups of customers or employees of the organization.
Ability to apply common sense understanding to carry out instructions furnished in written and oral form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to research solutions and problem-solve without direct instruction.
California Driver's License and proof of auto insurance required.

Responsibilities

Coordinate and support the Youth Action Board (YAB), engaging young adults with current or prior lived experience of homelessness or housing instability in meaningful leadership and advisory opportunities.
Recruit and engage YAB members, coordinate meetings and activities, support leadership development, facilitate participation in community and Continuum of Care activities, and create opportunities for members to provide feedback and recommendations regarding programs and services.
Ensure lived-experience perspectives are incorporated into program planning, evaluation, and continuous improvement.
Provide Rapid Rehousing services for eligible young adults experiencing homelessness with the goal of helping participants obtain and maintain safe, stable, permanent housing.
Conduct intake, assessment, enrollment, development and review of individualized Housing Stabilization Plans, case management, housing navigation, and ongoing housing stabilization support.
Assist participants with housing searches, rental applications, required documentation, landlord and property manager communication, addressing housing barriers, lease-up, and move-in activities.
Coordinate allowable housing-related financial assistance in accordance with program requirements.
Assist participants with financial literacy, household budgeting, income and expense planning, and preparation for maintaining housing after time-limited assistance ends.
Assess participant needs and connect individuals to appropriate community resources, supportive services, and benefits, including employment, education, transportation, identification documents, healthcare, behavioral health, and other services that support long-term housing stability.
Assist with the coordination, monitoring, and implementation of Youth Action Board and Rapid Rehousing project activities.
Monitor project budgets and expenditures, maintain supporting documentation, track program outcomes and participant progress, assist with required reports, and help ensure activities and expenditures remain within approved funding requirements.
Maintain accurate participant files, case notes, housing and financial assistance records, YAB documentation, project records, and required HMIS documentation.
Coordinate with supervisors, fiscal staff, housing providers, community partners, the Continuum of Care, Coordinated Entry, and other stakeholders to support successful project implementation and compliance with CSET policies and applicable grant requirements.
Perform other related duties as assigned to support program operations, participant services, and grant objectives.