Program Coordinator - Women's Center

GLIDE•San Francisco, CA

6d•$25 - $30•Onsite

About The Position

GLIDE's Women's Center is seeking a compassionate and organized Program Coordinator to support the delivery of services for individuals who identify as women who are in immediate need of housing, essential needs (e.g., food, clothes, hygiene supplies) health and mental health services, navigation, and case management support, group support, etc. due to homelessness, gender-based violence, and trauma. The Women's Center will assess client’s needs, provide information and support to overcome barriers, provide early intervention, and case management. The Women's Center Program Coordinator will assist the Senior Director to plan, coordinate, and implement the Center’s programs and services, provide direct services, and support other general operations of the program, such as facilitate/co-facilitate groups and plan Center events. This individual will collaborate with the director, staff, and community partners to ensure compliance with multiple-funding sources and their requirements.

Requirements

Bachelor’s degree in relevant field (e.g., psychology, social work, sociology, criminal justice) preferred; or at least four years of experience providing services (e.g., case management, or coordination of services) to women experiencing homelessness, domestic violence, gender-based violence, and/or have been incarcerated.
Demonstrated understanding of the psycho-social and economic issues that impact women.
Ability to develop processes and operations to support the implantation of new ideas and approaches.
Knowledge of trauma informed approaches in supporting vulnerable women with a range of complex needs, particularly women of color experience houselessness, poverty, and other traumatic experiences.
Has the ability to work effectively across cultures.
Ability to plan, prioritize and organize tasks and meet deadlines, Strong attention to detail, particularly documentation of case files and updating database.
Works well under pressure and manages stress effectively in a demanding and fast paced environment.
Commitment to the mission, values, and philosophy of GLIDE.

Nice To Haves

Group facilitation experience helpful.
Facilitates collaboration among Women’s Center staff and other GLIDE departments.

Responsibilities

Develop, coordinate, and maintain relationships and collaborations with GLIDE’s programs, established and new community partners to benefit participants and promote GLIDE’s Women’s Center.
Be responsible for the coordination, creation, maintenance of service and/or staff schedules and business documentation (e.g. reports, flyers).
Working in collaboration with case managers, develop and document Individualized Service Plans (ISPs) for clients, including data entry and reporting through CRM tools.
Be responsible for organizing and managing Women’s Center events, which will involve coordinating all logistical aspects.
Provide data coordination and quality assurance checks to ensure services meet predetermined standards and client satisfaction.
Provide low-threshold advocacy and case management, which includes referral, linkages, and assistance to health, health services, legal aid, and other human services and resources to support the client to reach their goals for improved safety, wellness, and quality of life.
Conduct street and community outreach and attend community events to reach women and to promote the Women’s Center.
Collaborate with Director to assign administrative tasks, referrals, cases, etc. to program staff.
Ensure timely referral processing and allocation of new cases to other Women’s Center staff.
Perform triage, intakes, needs assessments, service planning, service coordination, and follow up contacts in person, by email or phone with clients and other providers.
Apply strength-based services that are centered around motivational interviewing, cultural humility, and trauma-informed care.
Plan, organize, and oversee group sessions, activities, workshops, and individual support services for clients.
Lead/co-facilitate women educational and empowerment groups virtually and onsite.
Maintain files and database records to track client progress.
Prepare reports, success stories and challenges for internal review and reporting to external funders and stakeholders.
Ensure timely and accurate compliance with all reporting requirements.
Adhere to professional boundaries and standards.
Understand and follow basis ethics, values, and principles of regulatory practices.
Adhere to all laws and requirements regarding HIPPA, confidentiality, child protective services, contractual agreements, etc.
Meet professional obligations through efficient work habits such as collaborating with co-workers, meeting deadlines, honoring schedules, attend and actively participating in staff and individual meeting, community meeting, supervision, case conferences, client conferences and in-service trainings.