Program Coord,Secondary Engag

Orange County Public Schools•Orlando, FL
•Onsite

About The Position

Under general direction, performs school-based duties coordinating parent engagement activities for families of students in grades 6 through 12. The role supports effective communication between home and school, strengthens parent and family outreach, and facilitates training opportunities intended to positively affect student academic performance. Work includes home visits, parent workshops, data collection and reporting, communication with parent and school leadership councils, and creating engagement opportunities for families. The coordinator encourages family participation in school and district engagement activities, supports staff and parents in effective engagement practices, and provides guidance for school-based engagement projects. The position works with school and district personnel, families, students, counselors, administrators, and community stakeholders to help families navigate the education system and monitor students’ academic progress. It also involves outreach to families of students showing early warning signs that they may not graduate, connecting students and families with school and community resources, maintaining activity and communication records, and preparing reports and engagement materials. The schedule must be flexible to accommodate meetings, trainings, and events, which may include evenings and weekends; daily hours are determined by the supervisor. In-county travel using a personal vehicle may be required.

Requirements

  • Associate degree or higher, supplemented by 1 to 2 years of experience supporting parents to enhance student achievement, program management, or an equivalent combination of related education, training, and experience.
  • Demonstrated interpersonal and social competence when working with linguistically and culturally diverse constituencies.
  • Ability to work positively with parents, school personnel, and district personnel.
  • Ability to deliver oral, written, and visual presentations and reports effectively.
  • Ability to take initiative in creating, coordinating, and organizing activities and events.
  • Ability to collect, organize, and maintain data and information accurately for reports.
  • Experience creating documents and using Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Ability to review, classify, categorize, prioritize, and analyze data or information.
  • Ability to apply persuasion and influence principles in working with people.
  • Ability to operate equipment, machinery, tools, and materials used to perform essential functions.
  • Ability to use reference, descriptive, and advisory information; perform basic arithmetic and calculate decimals and percentages; and potentially use fractions or interpret graphs.
  • Ability to interpret written, oral, diagrammatic, and schedule-form instructions, exercise independent judgment, and adapt methods and standards to assigned objectives.
  • Ability to exercise judgment, decisiveness, and creativity in situations involving varied duties and frequent change.
  • Ability to perform sedentary to light work, including occasional lifting, carrying, pushing, or pulling objects weighing 5 to 10 pounds and extended time at a keyboard or workstation.
  • Ability to meet visual perception and discrimination requirements for some tasks and oral communication requirements for some tasks.

Nice To Haves

  • Experience using and reporting from DataView and Skyward.
  • Bilingual ability may be required depending on the work location.

Responsibilities

  • Respond to internal and external customers in a timely, accurate, courteous, and empathetic manner, representing OCPS positively.
  • Help secondary school families navigate the education system and monitor students’ academic progress toward graduation.
  • Assist with parent education workshops related to secondary initiatives and help families use a web-based portal to monitor grades, attendance, and assessments.
  • Serve as a constituent on academic child study teams and work with school administration and counselors to identify families for support using Early Warning Systems criteria.
  • Partner with counselors to help families support student achievement and understand grades, credit attainment, course recovery options, wraparound services, and attendance.
  • Collaborate with school administration and stakeholders to develop parent and family engagement documents, including PFEP, Title I Compact, and School Improvement Plan materials.
  • Stay familiar with state laws, state board rules, and school board rules and policies related to parent and family engagement.
  • Plan, organize, and participate in parent and community initiatives, including Virtual Parent Academy and Parent Academy.
  • Participate in articulation sessions with feeder schools to support planning for incoming students and families.
  • Conduct family engagement home visits to build relationships and connect with hard-to-reach families.
  • Provide outreach to families of students showing early warning signs of not graduating from high school.
  • Connect students and families with resources and services available at school and in the community, and provide school tours.
  • Work with school leadership, teachers, and counselors to identify families and provide individualized support.
  • Participate in advisory group meetings and school committees, including Professional Learning Communities, School Advisory Council, and/or Academic Leadership Team meetings, and provide updates as a liaison among school, home, and community.
  • Recruit and support families to serve on the School Improvement Plan Team, School Advisory Council, and Parent Teacher Organization.
  • Maintain required documentation, including multilingual advertising evidence, attendance and outcomes, daily schedules, and communication logs; submit reports and documentation as requested.
  • Participate in mandatory parent and family engagement professional development and complete associated follow-up tasks and assignments.
  • Serve as a cultural broker to help families from diverse cultural backgrounds navigate the education system.
  • Create and distribute engagement communications through posters, flyers, Connect ED messaging, school websites, and school-approved social media; make contact by phone, mail, and newsletters.
  • Maintain daily activity logs, spreadsheets, and communication records for students and families.
  • Prepare correspondence, memos, reports, and other documents; enter, retrieve, review, or modify data using computers and software.
  • Operate equipment and tools associated with department activities, such as a laminator, copy machine, or fax machine.
  • Keep current with OCPS technology appropriate to the job and attend district-supported training to maintain required technology skills.
  • Ensure information maintained as part of the job is timely and accurate.
  • Perform related duties as directed.
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