Program Coordinator/Scheduler - Float Pool - Harborview

University of Washington•Seattle, WA
•Onsite

About The Position

Harborview Float Pool is hiring a Program Coordinator/Scheduler to support patient coordination and scheduling. The role triages medical information in a specific medical or surgical specialty and coordinates appointments, procedures, admissions, surgeries, and information exchange among patients, physicians, medical staff, and outside agencies. The position is full-time (100% FTE, 40 hours per week), on-site with no telework, and works a day shift Monday through Friday. Harborview Medical Center is the region’s only Level I trauma and verified burn center. Owned by King County and operated by UW Medicine, it provides specialized care to patients throughout the Pacific Northwest, including vulnerable residents of King County. Harborview’s centers of emphasis include emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health, and substance abuse care. The position is regular and represented by SEIU Local 925 Nonsupervisory. Pay ranges from $23.41 to $33.47 per hour, with a Float Pool premium of $1.50 per hour.

Requirements

  • High school graduation or equivalent.
  • Two years of experience in the program specialty, or equivalent education/experience.
  • Equivalent education and/or experience may substitute for minimum qualifications except where legal requirements, such as a license, certification, or registration, apply.

Responsibilities

  • Triage medical information in a specific medical or surgical specialty.
  • Schedule post-surgery diagnostic procedures and follow-up patient appointments.
  • Act as a liaison among patients, consulting physicians, referring physicians, and outside agencies to coordinate appointments, admissions, or surgery.
  • Coordinate written and verbal exchange of information before and after patients are seen.
  • Coordinate anesthesia.
  • Obtain medical records, diagnostic studies, pathology items, and other materials needed for patient care.
  • Assist in scheduling new-patient appointments by triaging patients to the appropriate department and physician.
  • Enter appointment information in the online appointment system.
  • Coordinate pre-admission tests and procedures.
  • Schedule and ensure completion of pre-anesthesia workups.
  • Coordinate direct transfers of patients from outside hospitals to UWMC with physicians, medical staff, and Admitting.
  • Perform other assigned duties.
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