Program Coordinator Red Rose

CommonSpirit Health • Henderson, NV

6d • Onsite

About The Position

This position is responsible for coordinating all aspects of the RED Rose program, including patient intake in person or over the phone, patient assessment, documentation, navigation to appropriate surgeon, radiology or pathology. Refer clients as needed to community resources oncology or other providers. Insure all providers receive payment and all services are tracked for grant reporting. Coordinate the Rose Regatta and other grant requirements. Must be bilingual.

Requirements

• High School Graduate or equivalent
• A minimum of three (3) years scheduling and/or working in customer service.
• Experience with fund-raising events.
• Able to utilize Microsoft Office programs including Microsoft Excel and Word., upon hire
• Bilingual Spanish Speaking.
• Ability to work independently and communicate effectively verbally and in writing.
• Must be able to maintain a high degree of confidentiality.
• Ability to handle eligibility phone calls, community referrals and scheduling appointments.
• Typing, heavy filing, computer literate.

Responsibilities

• Answer and direct multiple telephone calls related to the RED Rose Program.
• Perform client intake over the phone or in person.
• Assess clients needs and navigate them into appropriate services including screening or diagnostic mammograms, CBE, ultrasound or biopsy, within 24 hours.
• Track and coordinate clients scheduled appointments including with the surgeon and radiology; Develop weekly schedules; follow-up with no-shows and rescheduled appointments.
• Assist the Navigator in processing all documentation and diagnostic results required for each client.
• Maintain physician contracts and renew in a timely manner
• Work closely with the Navigator to complete monthly billing process for all providers in a timely manner.
• Assist with referrals to community resources including Nevada Health Link, Medicaid, oncology, women's health connection, Nevada Health Center, Orion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED