Program Coordinator - Psychiatry and Psychology Residential

Mayo Clinic•Rochester, MN

3d•Hybrid

About The Position

This role supports the two residential programs in the Department of Psychiatry and Psychology, the John E. Herman Home and Intensive Addictions Program, to provide focused coordination and communication with external organizations. The project coordinator represents both programs to address documentation needs, and payer and state licensing requirements. This position will lead efforts to standardize workflows and strong communication and project management skills needed to partner with internal and external stakeholders. Coordinates delivery of programs and events, and is responsible for program registration and tracking including the utilization of the learning management system and other related software. Manages program material inventory. Organizes and assists with the execution of leadership and organization development solutions and programs for various employee levels enterprise-wide. May co-facilitate/solo facilitate program(s) or facilitate some content areas associated with a program, class, or learning session. Participates in creation and development of new programs/processes. Partners with team and others to support departmental and goals and ensure quality service delivery. Assists team members with other responsibilities as necessary. Solves routine problems of limited scope and complexity following established policies and procedures. Maintains a solution-oriented approach while coordinating multiple projects. Role includes ongoing interaction with customers. This is a hybrid position and must be located within 100 miles of the Mayo Clinic Rochester campus for occasional on-site expectations based on business needs. This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position. During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Requirements

High school diploma or equivalent required.
Minimum of 5 years of administrative assistant experience, business, or education-related experience.
Good communication and interpersonal skills.
Demonstrated success in a customer service role.
Capability to coordinate multiple projects simultaneously.
Strong organizational skills.

Nice To Haves

Bachelor’s degree in a related field preferred.
Exposure to cultural and organizational diversity.
Role model for Mayo Clinic values.

Responsibilities

Supports the two residential programs in the Department of Psychiatry and Psychology, the John E. Herman Home and Intensive Addictions Program, to provide focused coordination and communication with external organizations.
Represents both programs to address documentation needs, and payer and state licensing requirements.
Leads efforts to standardize workflows.
Coordinates delivery of programs and events.
Responsible for program registration and tracking including the utilization of the learning management system and other related software.
Manages program material inventory.
Organizes and assists with the execution of leadership and organization development solutions and programs for various employee levels enterprise-wide.
May co-facilitate/solo facilitate program(s) or facilitate some content areas associated with a program, class, or learning session.
Participates in creation and development of new programs/processes.
Partners with team and others to support departmental and goals and ensure quality service delivery.
Assists team members with other responsibilities as necessary.
Solves routine problems of limited scope and complexity following established policies and procedures.
Maintains a solution-oriented approach while coordinating multiple projects.
Ongoing interaction with customers.