Program Coordinator / Lead Direct Support Professional (DSP)

Dungarvin • Fairfield, CA

22h • Onsite

About The Position

Dungarvin is seeking a confident, organized, dependable, and experienced Program Coordinator (PC) for our Adult Day Program in Fairfield, CA. The Program Coordinator (PC) is the lead Direct Support Professional (DSP) within the program. This is a hands-on working lead role, not a traditional administrative or supervisory position. It is a great next step for an experienced DSP who enjoys supporting individuals, guiding coworkers, and helping the daily program run smoothly. The PC works directly with individuals throughout the day, providing instruction, skill development, community support, and positive behavioral support. The PC also coordinates activities, adjusts daily schedules, supports documentation, reinforces expectations, and provides day-to-day coaching and guidance to DSP staff. The PC reports to the Program Director and leads through communication, consistency, professionalism, and example, without formal supervisory authority. At least one year of relevant direct support experience is required.

Requirements

• A minimum of one (1) year of experience supporting individuals with intellectual or developmental disabilities is required.
• At least one (1) year of experience in adult day program, vocational program, residential program, supported living program, behavioral health setting, educational setting, or other community-based disability service
• Experience implementing behavior support strategies, redirection, or de-escalation techniques
• Experience completing professional documentation such as progress notes, case notes, incident reports, or data collection
• Confident and professional communicator
• Able to clearly communicate information, concerns, expectations, and program updates
• Able to guide, coach, and support peers without formal supervisory authority
• Strong written communication and documentation skills
• Able to maintain professional relationships with individuals, staff, families, residential providers, Regional Center representatives, and other community partners
• Organized and able to manage multiple responsibilities
• Reliable and dependable
• Sound professional judgment and discretion
• Ability to pivot when necessary
• Ability to remain calm during behavioral incidents or unexpected situations
• Adaptable, creative, and solution-focused
• Able to provide respectful, person-centered support
• Comfortable using email, electronic documentation systems, and basic computer programs
• Ability to accept feedback and work cooperatively with the team
• Positive, respectful, and person-centered in all interactions
• High school diploma or GED
• Must be at least 21 years old
• Valid California driver’s license with acceptable driving record
• Ability to work a full-time Monday through Friday daytime schedule

Nice To Haves

• Bachelors degree in Human Services, Special Education, or related field is preferred. Or, equivalent training/experience in disability services will be considered.

Responsibilities

• Provide direct, person-centered support to adults with intellectual and developmental disabilities, mental health care needs, behavioral health needs, and/or other complex care needs
• Lead onsite skill-building, recreational, educational, and community activities
• Model and implement behavior support strategies, redirection, and de-escalation techniques
• Help individuals work toward personal goals and greater independence
• Remain actively present on the program floor and help ensure activities are implemented appropriately
• Lead by example and provide day-to-day guidance, coaching, and support to DSP staff
• Help staff understand individual goals, needs, and support strategies
• Assist with transportation, community activities, program supplies, and other daily operational needs
• Communicate professionally and effectively with families, providers, and interdisciplinary teams
• Communicate concerns, changes, and program challenges to the Program Director
• Help maintain a safe, positive, organized, and respectful program environment
• Follow established health, safety, behavioral, transportation, confidentiality, licensing, and program procedures.
• Maintain the rights, dignity, health, safety, and confidentiality of the individuals served

Benefits

• Medical, Vision and Dental Insurance for full-time employees
• Supplemental Insurance
• Flex Spending and HSA Accounts for full-time employees
• Pet Insurance
• Life Insurance for full-time employees
• 401 K plan with up to 3% employer match based on eligibility requirements
• PAID TIME OFF (PTO) for eligible employees
• PTO Donation
• Growth and Development Opportunities
• Employee Referral Program
• Employee Assistance Program
• National Brand Discounts
• TapCheck – access up to 50% of your pay before payday
• PAID training and orientation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED