Program Coordinator III - PHP
About The Position
The Program Coordinator III will support our in-person adolescent Partial Hospitalization Program (PHP)—an intensive, clinic-based therapeutic program designed for youth experiencing mental health challenges that significantly impact their daily lives. The Program Coordinator III is responsible for facilitating activities associated with a specific complex program or group of complex programs in a specialty/functional area including scheduling, coordination of communication, data management, document preparation, and process improvement. Supports development and maintenance of related tools, policies, training materials, and methods/procedures for communication and coordination with internal teams, external departments, and community providers, payers and agencies. Works in collaboration with the Program Manager and other program staff to help to implement the program's objectives in support of identified goals and the continuous improvement process. Partners with the program team to implement operational solutions. Responsible for ensuring effective communication among stakeholders and program staff. Facilitates interdepartmental activities, ensuring ongoing effective program operation and/or implementation. Oversees a moderate to high volume of complex work in support of the program. This level performs work under limited supervision with independent judgment required.
Requirements
- Bachelor’s Degree or equivalent combination of education/experience that demonstrates knowledge and competency.
- Five (5) years program coordination support experience; including at least two (2) years of experience organizing multiple projects through to completion.
- Experience working on process improvement projects with cross-functional teams.
- Experience organizing multiple projects through to completion.
- Successful track record convening and facilitating dialogue with multiple and diverse stakeholders.
- Experience with: drafting, editing and developing communications and/or reports.
Nice To Haves
- Experience working in public health, health care or social services.
- Experience working on continuous process improvement projects and thorough understanding of lean methodology.
- Experience in coordinating events and/or project management.
- Experience with budgeting.
Responsibilities
- Facilitating activities associated with a specific complex program or group of complex programs in a specialty/functional area including scheduling, coordination of communication, data management, document preparation, and process improvement.
- Supports development and maintenance of related tools, policies, training materials, and methods/procedures for communication and coordination with internal teams, external departments, and community providers, payers and agencies.
- Works in collaboration with the Program Manager and other program staff to help to implement the program's objectives in support of identified goals and the continuous improvement process.
- Partners with the program team to implement operational solutions.
- Ensuring effective communication among stakeholders and program staff.
- Facilitates interdepartmental activities, ensuring ongoing effective program operation and/or implementation.
- Oversees a moderate to high volume of complex work in support of the program.
- Performs work under limited supervision with independent judgment required.
Benefits
- medical
- dental
- vision plans
- 403(b)
- life insurance
- paid time off
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
