Program Coordinator II

Harvard University • Boston, MA

23h • Hybrid

About The Position

The Master of Medical Sciences in Therapeutic Sciences (MMSc-TS) program is seeking a Program Coordinator (PC) to provide overall operational and admissions support for the MMSc-TS and other Office of Graduate Education projects. Under the direction of the Senior Director for Therapeutics Training & Education, this individual will be the primary program coordinator for the MMSc-TS and be the point person responsible for the administration of the program. This role is crucial for managing a growing volume of admissions activities and supporting general program operations year-round, including student management, curriculum management, student oversight, tracking programmatic metrics, graduation-related tasks, and other administrative tasks. The PC will coordinate content with the Master's Program team and, act as the liaison for internal and external constituencies, including students, faculty, teaching assistants, and administration. The PC’s role will be student facing require student management and advising. The PC will work closely with the MMSc-TS leadership team to maintain operational excellence.

Requirements

• 4 or more years of relevant experience. Higher education may count towards experience.
• Bachelor’s degree preferred
• Experience with admissions, higher education, or program administration preferred.
• Familiarity with admissions platforms, databases, or LMS a plus.
• Excellent organizational skills
• Excellent communication skills.
• Strong time management skills, with ability to balance priorities across multiple programs.
• Detail-oriented, able to work both independently and collaboratively
• Ability to productively engage with and advise students.
• Proficiency with MS Office Suite programs.

Responsibilities

• Manage communications with prospectives and students, as well as field program inquiries
• Work with marketing team to develop and implement program marketing strategy
• Manage program applications and admissions process, including organizing and scheduling information sessions and admissions committee meetings
• Support student onboarding, including preparation, tracking, and compliance for student visas as needed
• Responsible for all administrative tasks related to curriculum, including tracking of educational materials for classes
• Maintain record of grades and other statistics and report as appropriate, including to the Registrar
• Serves as the primary contact for all student issues for the program and OGE, including answering and triaging questions as appropriate
• Track advising schedule and related documentation
• Plan program-specific events to build community, including creation and organization of monthly program events, organization of twice-yearly larger events (fall symposium and spring event), and working with senior director/finance personnel on budget and payment paperwork management
• Support events in person, including helping with set up and break down as needed
• Maintain all programmatic records (applications, statistics, admissions, etc)
• Responsible for all administrative tasks related to graduation
• Develop and coordinate data and records for all students, alumni, and faculty
• Work with the Office of Graduate Education (OGE) on all administrative-related items and tasks
• Maintaining awareness and communicating to students, faculty, and other stakeholders program-specific policies and procedures
• Other duties as assigned

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level