Program Coordinator II

Commonwealth of Massachusetts • Southbridge, MA

2d • Onsite

About The Position

The Massachusetts Department of Developmental Services (DDS) is dedicated to creating, in partnership with others, innovative and genuine opportunities for individuals with intellectual disabilities to participate fully and meaningfully in, and contribute to, their communities as valued members. Serving individuals is the most important thing we do each day, and because of that, the South Valley Area Office is built upon a solid foundation of knowledge, communication and teamwork. The ideal Program Coordinator II (PC II) candidate embraces this approach to service and incorporates learning, respect and communication in the work environment. In conjunction with the Area Director (or designee), the Program Coordinator II (PC II) will receive and process funding requests, write Authorizations in FMIS, and enrollments in the HUB. The Program Coordinator II is responsible for assisting area office management, particularly the program monitor, and service coordination staff with all processes related to revenue generation. This may include monitoring compliance with Home and Community Based Services the Waiver); problem solving issues involving Medicaid eligibility, tracking and facilitating Waiver enrollments for adults entering services, resolving Participant Allocation Management (PAM), producing Plans Of Care (POCs), and addressing Plan of Care issues. They will also assist as necessary in quarterly audits of systems initiated by the region or central office. The Program Coordinator II will process change in area of service documents for the Area Office, as well as track these to its completion. The Program Coordinator II will work collaboratively with Area Office staff on Participant Directed Programs. The Program Coordinator II will perform other related duties as assigned by the Area Director or Assistant Area Director. Finally, the Program Coordinator II is an integral part of the area office management team. They will be expected to participate in regular management meetings, provide updates on relevant investigations and participant directed services, and to exhibit leadership within the office. The Program Coordinator II will be expected to help direct problems towards solution and will be called upon as needed to meet the needs of the individuals served.

Requirements

• At least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
• A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.
• A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.
• A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.
• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
• Successfully complete pre-employment screening which includes: Commission for the Protection of Persons with Disabilities (CPPD) Abuse Registry Search, Criminal background check (CORI), National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check.

Responsibilities

• Receive and process funding requests.
• Write Authorizations in FMIS.
• Enrollments in the HUB.
• Assist area office management, particularly the program monitor, and service coordination staff with all processes related to revenue generation.
• Monitor compliance with Home and Community Based Services the Waiver.
• Problem solve issues involving Medicaid eligibility.
• Track and facilitate Waiver enrollments for adults entering services.
• Resolve Participant Allocation Management (PAM).
• Produce Plans Of Care (POCs).
• Address Plan of Care issues.
• Assist as necessary in quarterly audits of systems initiated by the region or central office.
• Process change in area of service documents for the Area Office, and track these to its completion.
• Work collaboratively with Area Office staff on Participant Directed Programs.
• Perform other related duties as assigned by the Area Director or Assistant Area Director.
• Participate in regular management meetings.
• Provide updates on relevant investigations and participant directed services.
• Exhibit leadership within the office.
• Help direct problems towards solution.
• Meet the needs of the individuals served as needed.

Benefits

• Comprehensive Benefits
• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager