Program Coordinator I

State of North Carolina • Mecklenburg County, NC

2d • Onsite

About The Position

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Requirements

• Extensive knowledge of the General Statutes, policies, and procedures that govern the issuance of a North Carolina title as well as other credentials.
• Working knowledge of DMV general statutes, policies and procedures.
• Working knowledge of vehicle registration procedures.
• Experience with a personal computer and mainframe databases.
• Experience operating a calculator, workstation laser printer, fax machine & copier.
• Experience with recording, compiling, summarizing & analyzing data.
• Experience with reviewing information to determine compliance with applicable laws, rules, or regulations to resolve a complex or special processing matter.
• Experience in explaining & interpreting policies, regulations, & programs.
• Bachelor’s degree from an appropriately accredited institution; or an equivalent combination of education and experience.

Responsibilities

• Service customers at the Huntersville Express office in the registering of their vehicles in the state of North Carolina.
• Issue license plates.
• Issue crash reports.
• Provide customers with the purchasing of their driving or vehicle registration records observing the Federal Privacy Act guidelines.
• Accept payments for driving license penalties and/or fees.
• Perform other duties assigned by the manager as required for the functionality of the unit.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level