About The Position

Under general supervision, performs administrative functions and coordinates the assigned programs for Juvenile Court Services. This role involves managing program participants, conducting research and data analysis, preparing reports, developing policies, and collaborating with other agencies. The position also supports juvenile dependency programs and assists with the maintenance of supplies and equipment. Specific duties include screening participants, facilitating collaboration, identifying and developing needed services, attending administrative meetings and trainings, and potentially performing administrative functions for volunteers and participants. The role also involves developing and providing training programs for various stakeholders. For Juvenile Programs, responsibilities include managing participants' safety and well-being, documenting progress, conducting daily training, completing statistics, and safely transporting participants. For Victim Rights, the role involves explaining criminal justice procedures, providing victim's rights information, tracking cases, submitting statistical reports for grant funding, developing community education materials, recruiting and supervising victim advocate volunteers, accompanying victims to court hearings, and assisting the probation department with victim's rights statutes.

Requirements

  • High school diploma or equivalent.
  • A minimum of two (2) years of progressively responsible experience in the fields of substance abuse treatment, child welfare, community intervention, juvenile programs, victim rights, or a related field.
  • Must possess a valid Arizona driver’s license.
  • Must be a U.S. citizen or have legal resident status.
  • Must complete annual training as required by the Committee on Judicial Education and Training (COJET).
  • Must complete training as required by other County and State agencies.
  • Knowledge of court organization, functions, services, practices, and procedures.
  • Knowledge of community organizations and service providers, family services, juvenile programs, social service planning, substance abuse assessment or treatment, family and marital counseling, and pertinent victim's rights information.
  • Knowledge of criminal justice procedures.
  • Knowledge of psychological, sociological, and cultural influence on interpersonal relationships and human behaviors.
  • Knowledge of basic principles/practices of case flow management, records management, automation office management, and intergovernmental relations.
  • Knowledge of business English, spelling, grammar, punctuation, and composition.
  • Knowledge of clerical, office practices and procedures.
  • Knowledge of research techniques and report writing.
  • Knowledge of current MS office software.
  • Knowledge of filing and recordkeeping.
  • Skill in analyzing court programs, services and project outcomes and making recommendations for improvements.
  • Skill in creating public information materials and speaking in public forums.
  • Skill in simplifying policies and procedures.
  • Skill in budgeting, grant writing, and grant management.
  • Skill in working with a diverse group of individuals that include volunteers, judges, court staff, attorneys, treatment and service providers or professionals, participants, and the general public.
  • Communication and supervisory skills.
  • Communicate effectively verbally and in writing and communicate orally in a face-to-face setting and by telephone with public and employees.
  • Establish and maintain effective working relationships with employees, other agencies, and the public.
  • Well-organized and detail oriented.
  • Ability to develop and maintain effective working relationships with associates, employees of other departments, representatives of other organizations, County officials, and the public.
  • Ability to keep management informed of key operating issues affecting the department.
  • Ability to remain current in knowledge required to perform assigned duties.
  • Ability to handle confidential matters and maintain discretion always.
  • Ability to work professionally and effectively with co-workers, clients, victims of crime, witnesses, and the general public.
  • Ability to act with courtesy, tact, and diplomacy.

Nice To Haves

  • May be required to pass a pre-employment character and fitness background investigation, including but not limited to: fingerprinting and criminal history records check, driving records check through the Motor Vehicles Division, polygraph examination, psychological evaluation, credit check, and/or submit to and pass an alcohol and illegal drug use screening.

Responsibilities

  • Manages program participants and provides ongoing support.
  • Conducts research, compiles, and analyzes data using spreadsheets, graphs and word processing software.
  • Prepares written and oral reports; responds to requests for information.
  • Develops policies and procedures, and coordinates activities with collaborating agencies.
  • Assists with coordinating or supporting other juvenile dependency programs and activities.
  • Assists in the maintenance, inventory, disposition and storage of all supplies, equipment, and tools.
  • Screens prospective participants, facilitates collaboration among participants, and provides ongoing support.
  • Identifies, coordinates, and develops needed services.
  • Participates in administrative meetings and trainings required by County and State; attends staffing, Foster Care Review Board, model court conferences, hearings, and judicial hearing with, or in the absence of, volunteers.
  • May perform administrative functions, including planning, data entry, records management, and coordination of special events for volunteers and program participants.
  • Develops curriculum and provides training programs for judges, court staff, participants, and community agencies.
  • Manages a group of program participants by overseeing participants' physical safety and emotional wellbeing and ensure that they achieve personal and program success through principles of teamwork and job training.
  • Documents daily work progress, challenges, and safety concerns, and provides feedback to Probation Officers.
  • Conducts daily educational, technical, and safety training for program participants.
  • Completes quarterly and yearly statistics and make recommendations for retention, dismissal, and replacement to the Program Manager.
  • Safely transports program participants, associate crew leader and self in an extended length van.
  • Explains criminal justice procedures to victims, provides victim's rights information and statutory notifications to qualified victims, and tracks status of each case as they progress.
  • Provides victim's rights information to Probation Officers, victims, and the community.
  • Provides case information and explains criminal justice procedures to victims.
  • Tracks and submits regular statistical reports to administration for state grant funding.
  • Develops, reviews, and refines materials to be used for community education.
  • Recruits, supervises, and trains victim advocate volunteers.
  • Accompanies victims to various court hearings.
  • Assists the probation department in adhering to statutes regarding victim's rights.
  • Oversees and maintains statistical information.
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