Program Coordinator - Fitness (Group Fitness)
About The Position
The YMCA of Niagara is a mission-driven organization committed to fueling a healthy, connected, and engaged Niagara. Our presence in over 100 program sites has been impacting the community with dedication and purpose for over 165 years. Our legacy in the community is a testament to the transformative work we do. We serve a diverse range of individuals and families, with a commitment to inclusivity, collaboration, and the wellbeing of all. As we move forward, we are embracing a revitalized approach to meet the evolving needs of the community and actively contribute to transforming lives across Niagara. Guided by our shared values – caring, health, honesty, inclusiveness, respect, advocacy, and responsibility - the YMCA provides our employees with meaningful opportunities to make a positive impact on individuals and the health of our communities. Our dynamic team is dedicated to maintaining our growth trajectory though continuously adapting and innovating our services and programs to meet the changing landscape in Niagara. The Fitness Coordinator – Group Fitness is responsible for the development, delivery, and growth of group fitness programming. The role focuses on building strong member communities through high-quality class experiences, with an emphasis on participation, retention, and engagement (e.g., classes → community → retention), while contributing to membership growth and overall experience. The incumbent leads instructors and volunteers, ensures consistent program quality, and aligns group fitness offerings with member pathways and organizational goals.
Requirements
- Current Standard First Aid/CPR(C); The YMCA of Niagara will only accept a current certification that has WSIB approval
- Post-secondary education in a related field (e.g., Kinesiology, Fitness, Recreation)
- Experience in group fitness instruction or program coordination
- Experience supporting or leading staff and/or volunteers
- Strong communication and interpersonal skills
- Ability to build inclusive, engaging group environments
- Experience growing participation and program engagement
- Upon hiring, a clear and satisfactory criminal reference check inclusive of the vulnerable sector search (PVSC) issued for the YMCA of Niagara.
Nice To Haves
- Group Fitness certifications or relevant training is an asset
Responsibilities
- Plan, develop, and oversee group fitness programming to meet member needs
- Design schedules that optimize participation, accessibility, and program balance
- Ensure consistent, high-quality class delivery across all offerings
- Integrate group fitness into broader member engagement pathways
- Lead the development of programs that support older adult health and wellness
- Expand participation through targeted, inclusive programming
- Support retention through community-building and program progression
- Support youth participation through inclusive class offerings
- Recruit, train, schedule, and support group fitness instructors and volunteers
- Lead instructor development, including certification pathways where applicable
- Provide ongoing coaching, evaluation, and feedback
- Foster a welcoming, inclusive, and engaging class environment
- Monitor participation trends and member satisfaction
- Support member onboarding through group fitness participation
- Grow group fitness participation and program-based revenue
- Support development of specialty and small group programs
- Track participation metrics and adjust programming based on data
- Manage class schedules, coverage, and instructor coordination
- Ensure safe, organized, and effective program delivery
- Maintain adherence to YMCA standards, policies, and risk management practices
- Collaborate with the Fitness Coordinator – Individual Conditioning to support aligned member pathways and a consistent member experience.
- Lead community-based initiatives, events, and partnerships related to group fitness
- Promote programs to increase awareness and participation
- Other Duties as assigned
Benefits
- YMCA of Niagara Membership
- Fully Employer paid LTD, Group Life, AD&D, Health and Dental after 3 month probation
- Three weeks Paid Vacation to start
- Eligible to enroll in the YMCA of Canada Retirement Pension Plan after 1 year of service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
