Program Coordinator - Food Pantry Support (Part Time)

Kirkwood Community College•Cedar Rapids, IA

About The Position

The Program Coordinator - Food Pantry Support advances the college’s mission and strategic initiatives by managing operations for the Student Food Pantry and providing compassionate, respectful support to students. The role helps ensure students have access to food and personal care resources that support their well-being and academic success. With limited supervision, the coordinator manages pantry activities such as client check-in and check-out, pick-ups, deliveries, unloading, ordering, and inventory. The position also involves greeting visitors, handling calls and correspondence, using office software, preparing reports, and participating in community partnership meetings. The coordinator trains and supports work-study students, volunteers, and front desk staff; maintains confidentiality; and collaborates with college personnel and community partners. The role averages 28 hours per week, Monday through Friday, with work hours between 8 a.m. and 5 p.m.

Requirements

Associate’s degree or equivalency.
Working experience with standard office software, including word processing, spreadsheets, and databases.
Exceptional interpersonal and communication abilities and a caring, empathetic approach to student assistance.
Strong organizational and time-management skills, with the ability to handle multiple responsibilities.
Valid driver’s license and ability to travel for pick-ups in the Cedar Rapids area.
Participation in continuous Motor Vehicle Record monitoring; the driving record will be verified initially and monitored on an ongoing basis.
Ability to access, input, retrieve, and output information using word-processing, spreadsheet, and database applications, and to apply general computer skills to specialized departmental software.

Nice To Haves

Previous experience in an education, mental health, or social services setting.

Responsibilities

Operate the Cedar Rapids food pantry and manage internal operations for distributing food to eligible individuals.
Assist clients with check-in and check-out and orient new users to the pantry process and system.
Assist with training work-study students in pantry operations.
Store food safely and securely in accordance with health regulations and HACAP requirements.
Collaborate with campus staff, departments, and community partners to promote the pantry and improve student support services.
Maintain an organized, clean, accessible pantry environment that respects student dignity.
Support the student food pantry volunteer program, including training, email communication, and staffing updates.
Maintain accurate pantry usage and inventory data and compile reports to support program improvements and demonstrate impact.
Use data and student feedback to evaluate pantry services and improve the program’s impact and reach.
Provide the supervisor with feedback about opportunities to improve pantry operations.
Maintain precise records, order supplies promptly, manage inventory, and uphold food safety and hygiene standards.
Recognize needs, improve processes, and complete tasks reliably and carefully.
Adapt to changing needs, participate in special events or initiatives, and support basic-needs work across campuses as needed.
Guide student workers and volunteers with empathy and clarity, encouraging professionalism and effective collaboration.
Maintain client confidentiality and promote equitable, culturally respectful, student-centered access to pantry services.
Perform other related duties as assigned.