Program Coordinator, Externship Program

American University•Washington, DC

5d•$32 - $33•Hybrid

About The Position

This position organizes the administration of the Externship Program which services approximately 300 students annually and numerous agencies and organizations in the Washington, DC area. Under supervision of the Externship Program Director, the incumbent develops and manages administrative systems, interacts with students, adjunct faculty, and outside attorneys, and facilitates the institutional and community work of the Director. The incumbent also oversees publications, web pages and databases relating to the program, and has the responsibility for planning and organizing public events. The position requires thorough knowledge of program policies and procedures and excellent organizational, writing and communication skills.

Requirements

Bachelor's degree or equivalent.
2 - 4 years of relevant experience.
College degree or the equivalent in work experience required and at least two years of related office management experience.
Ability to work with diverse constituencies and to handle multiple tasks simultaneously.
Strong interpersonal, communication, planning, and organizational skills.
Knowledge of common office computer applications and web- based applications required.
Knowledge of Word, Outlook, and Excel required.

Nice To Haves

Bachelor's degree.
3 - 5 years of relevant experience.
Some background in law and/or Higher Education preferred.
Knowledge of Symplicity preferred.

Responsibilities

Management of all administrative aspects of the office including the design and maintenance of several complex data systems.
Reviewing all field placement requests from WCL students for approval by the Externship Program, flagging any concerns for the Director, and approving placements/students who meet program requirements.
Providing administrative support to the Director of program and managing the day-to-day operations of the office (ordering supplies, etc.).
Planning, coordinating and providing administrative support for conferences, meetings and several major annual events sponsored by the Program.
Serving as the first point of contact for student and employer inquiries about Program policies and procedures.
Supervising Program “Deans Fellows/Research Assistants”.
Monitoring the Externship Program website, ensuring timely updates.
Organizing and maintaining various library materials and student records as well as the Program’s digital and hard copy files.
Coordinating with the Office of the Registrar to monitor student enrollment and waitlists.
Acting on the Director’s behalf and in Director’s absence to ensure the continuous smooth operation of the program.
Tracking and recording financial expenditures.
Providing administrative support for Director’s teaching responsibilities.
Organizing 1L Externship Orientations (2 events, approximately 160 students at each event) and preparing materials for students explaining externship Requirements.
Producing internal and external materials, brochures, etc. that promote and support the Externship Program.
Participating in the conception and execution of new projects designed to promote the program within the local legal community.
Providing employers and potential field supervisors with information and assistance in recruiting student externs.
Serving as liaison to adjunct faculty providing all assistance as needed, including the creation of Canvas templates for all externship faculty each semester and providing training to faculty on the use of Canvas.