Program Coordinator, Biologics
About The Position
The Department Program Coordinator is a hands-on, execution-focused role that provides operational, administrative, and process support to the Biologics department as a whole (not to an individual executive). This role combines elements of department-level executive assistance, administrative coordination, systems and content management, and ongoing process tracking. Beyond execution, this role requires analytical awareness and systems thinking. The incumbent is expected to continuously observe how work, information, and processes flow across the department; identify friction points, inefficiencies, or risks; and raise these observations during regular check-ins and operational discussions. While initial changes will be implemented with guidance and approval, the role is expected to mature over time into one with increased autonomy in refining and maintaining department operations. As part of USP's mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards. Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.
Requirements
- Bachelor’s degree or equivalent experience.
- Minimum of three (3) years of directly relevant experience.
- 3+ years in coordinator, operations, or administrative roles.
- Experience supporting a diverse team with remote members.
- Strong writer and communicator.
- Strong organizational and analytical skills.
Nice To Haves
- Strong administrative support skills.
- Demonstrates effective time management and prioritization skills.
- Comfortable working with internal and external stakeholders.
- Demonstrated ability to support implementation of multiple projects in a timely manner.
- Analytical & observant.
- Process-minded.
- Improvement-oriented.
- Execution-focused.
Responsibilities
- Shared administrative and operational support across the Biologics department.
- Calendar, meeting, agenda, documentation, and communication support.
- Ongoing management of defined processes and workflow tools.
- Monitoring operational data and surfacing risks or issues.
- Maintain and organize SharePoint sites and shared repositories.
- Identify inefficiencies and improvement opportunities.
- Support implementation and documentation of approved improvements.
- Coordinate across internal stakeholders and support department operations.
Benefits
- Company-paid time off
- Comprehensive healthcare options
- Retirement savings
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
