Program Coordinator - BHN

Rochester Regional Health
•$70,500 - $102,000•Onsite

About The Position

The Program Coordinator provides operational and clinical leadership to program staff, contributing directly and indirectly to patient care. This role assumes the same clinical responsibilities as a Primary Therapist and engages in clinical work for a percentage of time determined by Behavioral Health administration. The goal is to provide superior customer service.

Requirements

  • Minimum of a Bachelor’s degree required in Health Science, Psychology, Social Work or the alike in a Human Service field.
  • Demonstrated project and people management ability.
  • Excellent verbal and written communication skills.
  • Two years administrative/coordinator program experience.
  • Two years experience providing mental health care.
  • LCAT, LMFT, PhD, or Licensed Psychologist (i.e. LCSW, LMHC, LMSW, LCAT, LMFT, PhD, Licensed Psychologist required or credentialed in CASAC, CRC, CTRS. (Case Management Services excluded)

Nice To Haves

  • Masters preferred.
  • One year supervisory experience preferred.

Responsibilities

  • Communicates appropriately with referral sources, collateral contacts significant to patient care, and quality monitoring committees or offices, as needed, and in a timely and complete manner.
  • Monitors compliance with Department and State regulations and standards for patient care and documentation. Assists in the implementation and monitoring of program goals and objectives as well as patient care initiatives.
  • Supports and monitors utilization of the electronic documentation system. Completes all required documentation in a timely and comprehensive manner, serving as role model for team members.
  • Provides leadership and is responsible for the day-to-day functioning of the clinical team or program staff.
  • Develops clinical programs in collaboration with Program and Department leadership, and evaluates success.
  • Provides initial and ongoing assessments, and works with patients to develop and implement objective, measurable, and realistic treatment goals and aftercare objectives for discharge planning.
  • Provides individual and group therapy, and monitors patient response to medications, in collaboration with the staff psychiatrist.
  • Maintains a designated caseload, and/or a designated volume of clinical service (such as crisis intakes, no-show group facilitation, etc) and works to achieve a low percentage of failed appointments, guiding team members to do the same.
  • Ensures that functional, efficient processes occur at the team level relative to patient referrals, admissions, treatment and discharges.
  • Monitors the skills, interests, treatment efficacy, productivity, and schedules of team members in order to determine the assignment of patients and to ensure that the highest standards of patient care are practiced.
  • Assists the Manager / Director or Psychiatrist with the interviewing, hiring, , and training of new staff, and implements staff development and training initiatives.

Benefits

  • Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.
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