About The Position

Austin-Bergstrom International Airport, owned by the City of Austin and operated by the Department of Aviation, is a significant economic driver for Central Texas, supporting over 74,000 jobs. As the airport undergoes its largest improvement program in history, it aims to redefine the travel experience in a rapidly growing city. This role is part of the Journey With AUS program, focusing on bold ideas, cutting-edge infrastructure, and a commitment to excellence. The Program Compliance Coordinator will perform procurement services and program management, including contract monitoring and technical support. The position operates under minimal direction, establishing program methods, policies, and procedures to ensure adherence to City, State, and Federal laws. Key responsibilities include determining program metrics, coordinating with stakeholders, managing contracts and projects, monitoring contract compliance, resolving non-compliance issues, providing training and consulting on solicitations and contracts, responding to inquiries, and preparing reports.

Requirements

  • Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Business Administration or Public Administration, plus four (4) years of experience in a related field.
  • Experience may substitute for education up to the maximum of four (4) years.
  • Graduation with a Master’s degree from an accredited college or university may substitute for required experience up to two (2) years.
  • Knowledge of applicable Federal, State, and Local laws.
  • Knowledge of contracts including contract language, terms, conditions, etc.
  • Knowledge of City practices, policies, and procedures.
  • Skill in oral and written communications.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software applications.
  • Skill in data analysis and problem solving.
  • Skill in negotiation.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to establish and maintain good working relationships with other City employees and the public.
  • Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.
  • Ability to interpret policies, procedures, and regulations.
  • Ability to impartially summarize and evaluate factors related to contracts.
  • Ability to resolve complex, contractual issues.
  • Ability to train others.
  • Must have the ability to read, write, and fluently speak in English.

Nice To Haves

  • Knowledge of contracts including contract language, terms, and conditions.
  • Skills in program development and implementation.
  • Ability to interpret policies, procedures, and regulations to implement into daily work practices.

Responsibilities

  • Establishes program methods, policies, and procedures to adhere to City, State, and Federal laws.
  • Determines program metrics and resource requirements.
  • Coordinates and collaborates with key stakeholders regarding program initiatives to meet guidelines and goals.
  • Manages, coordinates, and implements contracts/projects associated with assigned programs.
  • Monitors contracts to ensure contract goals are met in accordance with City, State, and/or Federal laws.
  • Resolves non-compliance issues by investigating and resolving contract-related discrepancies, complaints, and disputes between all involved parties; negotiates settlement agreements; and assists with resolving appeals and claims.
  • Provides training/consulting expertise to internal and external customers regarding solicitations, contracts, and/or programs.
  • Provides contract information in response to inquiries from City Council, City Management, Boards and Commissions, Federal officials, vendors, and other stakeholders.
  • Prepares and presents reports by compiling, reviewing, and analyzing data and providing written and/or oral reports to management, to other departments, and to the federal government.
  • May provide leadership, work assignments, evaluation, training, and guidance to others.

Benefits

  • Health and welfare benefits
  • Generous leave
  • Work-life balance programs
  • Retirement Security with the City of Austin Employees' Retirement System
  • Access to public transit and bike-friendly infrastructure
  • Wellness programs
  • On-site fitness centers
  • Mental health support
  • Professional development and leadership opportunities
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