Program Chair (PMHNP)

Western Governors University•Salt Lake, UT

11h•Remote

About The Position

Responsible for the overall end-to-end owner of that program through its entire lifecycle. This include all the pre-definition research (market-segment selection, targeted skills, market demand for graduates, student demand, competitive analysis, portfolio strategy, pricing, program requirements, and program level P&L), (b) building and launching the program by working with the academic program directors and other subject matter experts across different departments to define the curriculum, and working with the program development team to build and launch the program (with the right quality, on-time and in budget), and (c) tracking the post-launch adoption of the program by working with the marketing and partnership teams to drive the adoption of the program with students, monitoring and tracking the success of students within the program, working with other stakeholders to make on-going adjustments to the program to improve student success and market relevance, and managing the program-level P&L. Success is measured in terms of planning, building, delivering, and scaling the right programs profitably that cater to our underserved student population with a high-level of retention and ROI for the students. Drives a culture of continuous experimentation, measurement, and learning from data to rapidly improve the quality and delivery to students Leads academic program leaders, instructional faculty, and student coaches/mentors Influences others and Communicates Effectively: Communicates to improve and promote teamwork, decision making, and problem solving. Listens and responds effectively to the reactions and positions of others and encourages the expression of diverse ideas and opinions. Adjusts message and style to fit the audience. Provides timely and helpful feedback. Communicates appropriately to win support with all audiences. Collaborates: Works cooperatively with others across the organization to achieve shared objectives. Represents own interests while being fair to others and their areas. Partners with others to get work done. Credits others for their contributions and accomplishments. Gains buy-in, trust and support of others. Manages Ambiguity: Deals comfortably with the uncertainty of change. Effectively handles risk. Can decide to act without the total picture. Is calm and productive, even when things are up in the air. Deals constructively with problems that do not have clear solutions or outcomes. Drives for Results: Has a strong outcomes-based orientation. Persists in accomplishing objectives despite obstacles and setbacks. Has a track record of successfully achieving goals. Pushes self and helps others achieve results. Has a continuous improvement mindset. Builds Effective Teams: Forms teams with appropriate and diverse mixes of styles, perspectives, and experience. Establishes common objectives and a shared mindset. Creates a feeling of belonging and strong team morale. Shares wins and rewards team efforts. Fosters open dialogue and collaboration among the team. Creates a team that works well cross-functionally. Organizational Learning: Learns quickly when facing new situations. Experiments to find innovative solutions. Takes on challenges of unfamiliar tasks. Extracts lessons-learned from failures and mistakes. Expands knowledge base through ongoing curiosity. Performs other related duties as assigned.

Requirements

Master of Science in Nursing degree, or a Post-Master's Certificate, or in place of a master's degree, a PhD in Nursing or DNP
Active national certification as a Psychiatric Mental Health Nurse Practitioner.
Active unencumbered RN license
5 years of demonstrated teaching excellence in a variety of courses at the post-secondary level
2 years of leadership or supervisory experience.
Leadership and supervisory experience in a post-secondary institution.
4+ years of related experience to include a combination of program P&L responsibility, able to effectively plan and operate degree-granting educational programs with the goal of driving student outcomes, student satisfaction, and profitability.
Deep understanding of how students learn and combining innovative curriculum and student support strategies to drive student success
Customer or student obsession with a focus on driving successful outcomes for them
Industry or academic leader in the discipline (PMHNP)
Understanding of the industry trends, job opportunities, and educational market trends in the discipline
Credible voice of the department in external partnerships and presentation opportunities
Strong people leader to indirectly lead a diverse team of 25+ people including academic program leaders, instructional faculty, and student coaches/mentors
Execution focus with the ability to dive-deep and live in the details with a fast-paced weekly execution cadence
Ability to organize and coordinate activities and results across cross-functional teams
Ability to coach and develop direct reports
Ability to collaborate with and manage teams, including those in a remote environment, while demonstrating excellence, integrity, and respect
Ability to work effectively in a highly matrixed organization
Ability to build relationships and influence at all levels, both internally and externally
Ability to be an agent of change in a rapidly changing environment
Proven ability to analyze data to identify trends and drive innovation
Sound judgement and decision-making skills
Strong oral and written communication skills

Nice To Haves

Doctoral degree in Nursing in programmatically appropriate/related field
Experience in higher education
Experience in developing online education programs and/or developing and scaling rapidly changing organizations/programs
Experience in developing curriculum and/or high-stakes assessments
Demonstrated success in change management, and bringing order and structure to complex situations

Responsibilities

Responsible for the overall end-to-end owner of that program through its entire lifecycle.
Pre-definition research including market-segment selection, targeted skills, market demand for graduates, student demand, competitive analysis, portfolio strategy, pricing, program requirements, and program level P&L.
Building and launching the program by working with academic program directors and subject matter experts to define curriculum, and working with the program development team to build and launch the program.
Tracking post-launch adoption of the program by working with marketing and partnership teams to drive adoption with students.
Monitoring and tracking student success within the program.
Making on-going adjustments to the program to improve student success and market relevance.
Managing the program-level P&L.
Drives a culture of continuous experimentation, measurement, and learning from data to rapidly improve the quality and delivery to students.
Leads academic program leaders, instructional faculty, and student coaches/mentors.
Communicates to improve and promote teamwork, decision making, and problem solving.
Listens and responds effectively to the reactions and positions of others and encourages the expression of diverse ideas and opinions.
Adjusts message and style to fit the audience.
Provides timely and helpful feedback.
Communicates appropriately to win support with all audiences.
Works cooperatively with others across the organization to achieve shared objectives.
Represents own interests while being fair to others and their areas.
Partners with others to get work done.
Credits others for their contributions and accomplishments.
Gains buy-in, trust and support of others.
Deals comfortably with the uncertainty of change.
Effectively handles risk.
Can decide to act without the total picture.
Is calm and productive, even when things are up in the air.
Deals constructively with problems that do not have clear solutions or outcomes.
Has a strong outcomes-based orientation.
Persists in accomplishing objectives despite obstacles and setbacks.
Has a track record of successfully achieving goals.
Pushes self and helps others achieve results.
Has a continuous improvement mindset.
Forms teams with appropriate and diverse mixes of styles, perspectives, and experience.
Establishes common objectives and a shared mindset.
Creates a feeling of belonging and strong team morale.
Shares wins and rewards team efforts.
Fosters open dialogue and collaboration among the team.
Creates a team that works well cross-functionally.
Learns quickly when facing new situations.
Experiments to find innovative solutions.
Takes on challenges of unfamiliar tasks.
Extracts lessons-learned from failures and mistakes.
Expands knowledge base through ongoing curiosity.
Performs other related duties as assigned.