Program Case Manager Supervisor - On Ramp

ALEXANDER YOUTH NETWORK•Charlotte, NC

9d•Onsite

About The Position

The Program Case Manager Supervisor - On Ramp position is a full-time role in Charlotte, NC. The Relatives is seeking passionate individuals to join their team, focusing on helping children overcome challenges and empowering individuals to thrive. The organization offers career development, mentorship, coaching, and advancement opportunities. Benefits include tuition reimbursement, tuition assistance, 401K, paid time off, and a comprehensive health plan.

Requirements

Bachelor’s degree in a human services field with one year of related experience, OR a bachelor’s degree in any field with two years of related experience.
Supervisory experience preferred.
Extensive supervisory experience in a human services agency may substitute for education.
Valid NC Driver's License.

Nice To Haves

Supervisory experience

Responsibilities

Establish the strategic direction of housing case management services, ensuring alignment with overall organizational objectives.
Mentor a team of housing case managers, fostering their professional growth to address the diverse challenges encountered by young adults working towards housing stability.
Train the team on the TIP Model and maintain model fidelity.
Oversee resource management, including budget oversight and contract compliance.
Maintain data integrity within the Housing Management Information System (HMIS).
Promote a culture of ongoing development by providing coaching, constructive feedback, and training opportunities.
Focus on measuring and achieving outcomes to ensure program goals and key performance indicators are consistently met or surpassed.