About The Position

KenCrest is seeking a Billing and EVV Coordinator to join our Community Based Services team! The Billing and EVV Coordinator will provide accurate billing information is key to delivering sustainable, mission-driven services. The Billing & EVV Coordinator plays a vital role in ensuring services are billed accurately and timely while maintaining compliance with all Electronic Visit Verification (EVV) requirements. This position is responsible for the management and oversight of the program's EVV system and collaborates closely with the Billing Department to resolve claim and authorization issues. The ideal candidate is highly organized, detail-oriented, analytical, and able to manage multiple priorities in a fast-paced environment.

Requirements

  • Bachelor's degree in Business, Healthcare Administration, Finance, Accounting, or a related field required.
  • Proficiency in Microsoft Excel, Word, and Outlook.
  • Strong data entry and record management skills.
  • Excellent organizational and time-management abilities.
  • Ability to manage multiple priorities and meet deadlines.
  • Strong interpersonal and communication skills.
  • Ability to work independently and collaboratively within a team.
  • Ability to handle confidential information with discretion and professionalism.
  • Experience with billing processes and financial applications and knowledge of Electronic Visit Verification (EVV) systems.
  • Experience working with HCSIS, EVOLV, or similar healthcare service platforms.
  • Familiarity with Medicaid, waiver services, and authorization management.
  • Experience supporting human services, healthcare, or community-based programs.

Responsibilities

  • Manage the Electronic Visit Verification (EVV) system for Community-Based Services.
  • Run and reconcile bi-weekly EVV reports. Review, document, and correct inaccurate EVV entries.
  • Manage CBS staff schedules within the EVV system.
  • Collaborate with program supervisors and staff to resolve scheduling or EVV-related issues.
  • Maintain current knowledge of Federal, State, and Office of Developmental Programs (ODP) EVV regulations and requirements.
  • Access, maintain, and distribute Individual Support Plans (ISPs) from HCSIS.
  • Assist with data entry related to Virtual Program billing and Meaningful Day CPS billing.
  • Enroll new admissions into EVOLV.
  • Complete special projects, assignments, and additional duties as assigned.
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