About The Position

The College of Science, Technology, Engineering, Mathematics and Management is seeking applications for two Administrative Assistant II - Program Associate positions. These roles will provide essential support to academic programs within the college, assisting program directors with a wide range of administrative and logistical tasks. The positions require excellent organizational skills, strong communication abilities, and proficiency in standard business software.

Requirements

  • Two-year Associate Degree and/or higher degree
  • Excellent verbal and written communication skills.
  • Excellent judgment including sensitivity to personal and confidential information.
  • Excellent interpersonal, and customer service skills in working with a diverse community.
  • Working knowledge of computer hardware and standard business software programs (e.g. word processing, spreadsheets, database) and the Internet.
  • Ability to delegate and prioritize work.
  • Attention to detail, proofreading and editing skills.
  • Good work habits, such as attendance, punctuality, accountability, thoroughness and resourcefulness.
  • Work independently and as part of a team environment and on collaborative efforts.
  • Eligibility for employment in the United States on or before the effective date of the appointment and maintaining work authorization throughout the employment term.

Nice To Haves

  • Experience in a higher education environment.
  • Related working experience
  • Knowledge of student database systems.
  • Ability to lead, assist and direct others in and outside of the department
  • Experience with Excel, Peoplesoft, Access Stout, and Contact Manage and other related software to query and provide data for program directors.

Responsibilities

  • Assist program directors by providing information to program directors, department chairpersons, administrative staff, faculty, students, off-campus representatives, parents and prospective students, resolving issues and coordinating activities.
  • Use appropriate software and campus systems (i.e., Excel, Peoplesoft, Access Stout, UWBI, and Contact Manager …) to obtain student data as requested and update student information for program directors.
  • Assign student advisors and coordinate advising strategies with program directors.
  • Assist program directors in development and maintenance of marketing materials.
  • Assist program directors to schedule and coordinate advisement day activities, including organizing and providing current materials and information.
  • Reserve and set up display booth/materials for events (i.e., campus preview days, new student orientation, conferences, and workshops) as needed.
  • Assist program directors to hire and supervise student workers as needed.
  • Work with program director to update and maintain program advisory committee membership, including addresses and email lists and provide advisory committee membership to the Vice Chancellor’s office as needed.
  • Assist program directors in logistical preparations for Advisory Committee meetings (managing agendas, minutes, room reservations, food arrangements, parking passes, etc.), follow-up and other details as needed.
  • Assist program directors with calendar management and scheduling of advising appointments.
  • Provide packets for visiting students and parents as needed.
  • Assist associate dean to coordinate program management.
  • Assist program directors with communication with service offices on campus.
  • Assist program directors, faculty, and associate dean with accreditation (editing documents, ordering supplies, arranging accreditation team visits, record keeping etc.)
  • Order supplies and materials following campus purchasing policies and procedures.
  • Coordinate with appropriate academic department associate or budget manager regarding funding.
  • Assist program directors with coordination of co-ops/internships for students.
  • Protect the privacy of educational records following FERPA policies and procedures.
  • Attend professional meetings, workshops, and classes to enhance job performance as appropriate.
  • Assist with CSTEMM supported conferences, seminars, workshops, colloquiums, employer visits to classes, and other events as needed.
  • Additional duties as necessary (assigned by college administration).

Benefits

  • Participation in the Wisconsin State retirement plan
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