Program Assistant (Treatment Court Program Assistant)

State of Oregon • Hillsboro, WA

11d • Hybrid

About The Position

The Washington County Circuit Court in Hillsboro, Oregon, is hiring a Treatment Court Program Assistant (Program Assistant). In this role, you will help evaluate applicants’ eligibility for treatment court program participation and submit determinations for approval. In collaboration with the treatment court team, you will monitor participants’ progress and enter incentives and sanctions into the electronic case management system. You will perform data entry, update program participants’ information, and prepare the treatment court dockets. You will maintain databases related to housing, restitution payments, and graduations. You will spend part of your time attending program participants’ court appearances to provide and collect information about their progress. Additionally, you will help facilitate the exchange of information among judges, court managers and staff, public and private organizations, program participants, and other interested parties to help participants and improve our treatment court program. You will recommend supportive services and resources to program participants and will help conduct an annual participant satisfaction survey. You will also help plan treatment court program events and graduation ceremonies. Assigned tasks may be changed to accommodate workload and organizational needs.

Requirements

• Bachelor’s degree in business or public administration, behavioral or social/human services, or a closely related field.
• One (1) year of increasingly responsible technical or professional-level program experience that typically supports the knowledge, skills, and abilities required for the position.
• Experience using a computer and case management system to organize data, perform research and analysis, and present findings to a supervisor or group.
• Experience writing reports and other documents that provide analyses and recommendations.
• Experience and skill in explaining program requirements, guidelines, and procedures.
• Experience and skill in performing multiple tasks accurately, and, at times, in a fast-paced environment.
• Frequent phone, in-person, and email contact with people from diverse backgrounds.
• In-person contact with people who may be facing challenging life circumstances, highly stressful situations, or trauma, including people who are angry, hostile, confused, or frustrated.
• Tact and sensitivity are required.
• Long periods of sitting or standing while working at a computer.
• Lifting office materials or equipment that weighs up to 25 pounds.
• Regular use of the following equipment: telephone, OJD-assigned computer with multiple monitors, copy machine, fax machine, and scanner.

Nice To Haves

• Working knowledge of community resources available to Treatment Court program participants.
• Bilingual English/Spanish proficiency is preferred.

Responsibilities

• Evaluate applicants’ eligibility for treatment court program participation and submit determinations for approval.
• Monitor participants’ progress and enter incentives and sanctions into the electronic case management system.
• Perform data entry and update program participants’ information.
• Prepare the treatment court dockets.
• Maintain databases related to housing, restitution payments, and graduations.
• Attend program participants’ court appearances to provide and collect information about their progress.
• Facilitate the exchange of information among judges, court managers and staff, public and private organizations, program participants, and other interested parties.
• Recommend supportive services and resources to program participants.
• Conduct an annual participant satisfaction survey.
• Help plan treatment court program events and graduation ceremonies.

Benefits

• 95% to 99% of medical insurance premiums paid for full-time employees, including mental health coverage.
• 10 paid holidays.
• 2 floating holidays.
• 3 personal business days.
• Separate sick and vacation paid leaves (prorated for part-time employees).
• Optional insurances.
• Flexible spending plans.
• 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level