Program Assistant - Outpatient - Full Time

Acadia Healthcare • San Jose, CA

2d • Onsite

About The Position

The Program Assistant provides administrative support to the outpatient program team, including staff scheduling, timekeeping, recordkeeping, and clerical support for the program or unit. The position serves as the primary contact for day-to-day operational and administrative issues and coordinates scheduling and administrative activities for staff and patients. The role requires a positive, empathetic, and professional approach to customers, with attention to resolving patient concerns and prioritizing patient safety. The position is full-time, onsite, Monday through Friday, from 11:00 a.m. to 7:30 p.m. The stated hourly salary range is $25.00 to $29.78, depending on experience and other factors.

Requirements

• High school diploma or equivalent.
• At least one year of experience in an office or administrative environment.
• CPR certification and de-escalation/restraint certification are required; training is available upon hire and offered by the facility.

Nice To Haves

• Previous healthcare experience.
• First aid may be required depending on state or facility.

Responsibilities

• Serve as the primary contact for day-to-day operational and administrative issues for the program or programs.
• Perform general office duties, including maintaining records, ordering supplies, managing files and correspondence, and preparing program materials and reports.
• Assist with grant or proposal writing as needed to meet program objectives.
• Coordinate scheduling and administrative activities in support of staff and patients, as directed.
• Maintain a positive, empathetic, and professional attitude toward customers; acknowledge and work to resolve complaints when patient needs are not met.
• Recognize that patient safety is a top priority.
• Perform other functions and tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED