Program Assistant
About The Position
The Salvation Army Adult Rehabilitation Centers (ARC) Command is seeking a Program Assistant to play a vital role in supporting programs that help individuals rebuild their lives while ensuring the Program Department operates efficiently across multiple locations. This position is ideal for someone who is highly organized, detail-oriented, and enjoys coordinating projects, events, and communications in a fast-paced environment. The Program Assistant provides administrative, operational, and project coordination support to the Director of Program and the Adult Rehabilitation Center Program Department. This role is a key contributor to program success by supporting volunteer management, community partnerships, events, departmental communications, compliance tracking, and document management. It's an excellent opportunity for a proactive professional who enjoys balancing multiple priorities, working independently, and supporting meaningful programs that make a difference in communities across the Central Territory.
Requirements
- Bachelor's degree preferred, or equivalent combination of education and experience.
- Minimum of four years of administrative, program support, project coordination, or related experience.
- Experience working in a fast-paced, deadline-driven environment.
- Strong organizational and time management skills.
- Excellent written and verbal communication abilities.
- Proficiency with Microsoft Office Suite, Microsoft Teams, and database management systems.
- Demonstrated ability to handle confidential information with professionalism and discretion.
Nice To Haves
- Experience supporting volunteer programs.
- Experience with nonprofit organizations, social services, behavioral health, or community-based programs.
- Familiarity with contracts, partnership agreements, or grant administration.
Responsibilities
- Provide high-level administrative support to the Director of Program and Program Department.
- Coordinate schedules, calendars, meetings, correspondence, and department communications.
- Maintain and organize program policies, manuals, forms, and guidance materials.
- Attend meetings, trainings, and conferences while capturing detailed notes and action items.
- Monitor project timelines and follow up on deliverables to help ensure department goals are achieved.
- Assist with KPI tracking, reporting, and program performance initiatives.
- Support documentation requests related to legal, community partner, and former beneficiary inquiries.
- Support volunteer onboarding processes across ARC locations.
- Track volunteer applications, background checks, Safe From Harm training, approvals, and compliance documentation.
- Maintain volunteer role descriptions and program resources.
- Monitor volunteer participation, hours, and impact metrics.
- Share recruitment resources and best practices with local centers.
- Assist with drafting, tracking, and maintaining partnership agreements, contracts, and Memorandums of Understanding (MOUs).
- Manage contract records, deadlines, renewals, and reporting requirements.
- Coordinate approval and signature processes while ensuring documentation remains current and organized.
- Help coordinate major Program Department events, including ARC Program Conference, Alumni Retreats, Alumni Banquets, and DRS Trainings and Professional Development Events.
- Assist with event registration, travel arrangements, meeting materials, and presentations.
- Support on-site event logistics and post-event documentation.
- Maintain confidential digital filing systems and records.
- Develop and distribute standardized forms, templates, and training materials.
- Track required center submissions and ensure timely follow-up.
- Serve as a liaison between the Program Department and ARC centers.
- Prepare agendas, meeting materials, updates, and internal communications.
Benefits
- Medical, prescription drug, dental, vision, and hearing coverage
- Employer-paid basic life and AD&D insurance
- Employer-paid basic long-term disability coverage
- Optional voluntary life, short-term disability, and enhanced long-term disability coverage
- Paid vacation, sick time, and holidays
- Flexible spending accounts
- 403(b) retirement savings plan
- Employer-funded pension plan for eligible employees
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
