Program Assistant (Multilingual)

Lutheran Community Services Northwest • Seattle, WA

4d • $21 - $28 • Onsite

About The Position

The part-time Immigration Program Assistant provides immigration support and advocacy to clients at the organization's Seattle, Washington office and assists with outreach to immigrant and refugee communities in Washington. The role supports the Staff Attorney and Immigration Specialist on matters including Naturalization, Adjustment of Status, and Family Reunification. It also includes administrative and scheduling duties, maintaining client records, and participating in ongoing training to stay current on changes in immigration law. The position involves work in office, partner-agency, community-based, and faith-based settings, with occasional travel between worksites.

Requirements

• At least 1 year of related experience.
• High school diploma or equivalent.
• Fluency in both spoken and written English and Spanish.
• Intermediate mastery of business applications and productivity suites.
• Demonstrates resilience, awareness, and self-regulation when navigating challenges, conflict, and obstacles or barriers.
• Ability to thrive in a diverse and multicultural environment and work with cross-functional teams to develop and implement strategies that enhance end-user experiences throughout the service lifecycle.
• Exceptional commitment to serving and advocating for diverse and marginalized populations.
• Ability to successfully complete tasks in a moderately noisy environment.
• Ability to interact with others and perform tasks in person and through technology, with moderate periods of stationary activity and moderate periods of increased physical activity.
• Ability to move equipment or materials weighing up to 15 pounds.
• Ability to travel between worksites occasionally.
• Must meet LCSNW criminal background clearance requirements and other job-relevant clearances required by the State or program.

Responsibilities

• Provide support to the Staff Attorney and Immigration Specialist on immigration matters, including Naturalization, Adjustment of Status, and Family Reunification.
• Complete administrative tasks, including uploading USCIS notices and other documents to immigration software, making copies, and organizing file cabinets.
• Schedule client appointments and organize the Staff Attorney’s calendar.
• Maintain accurate client files and detailed case notes.
• Attend ongoing training and continuing education courses to stay updated on changes in Immigration Law.
• Assist with outreach to immigrant and refugee communities in Washington.

Benefits

• Access to participate in a 403b plan.
• 12 paid agency holidays per year.
• 2 floating holidays.
• Sick leave based on the number of hours worked.
• Employee Assistance Program (EAP).
• Potential eligibility for student loan forgiveness through the organization's 501(c)(3) nonprofit status.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED