Uncommon Threads Program Assistant

Family Services of the Merrimack Valley • Lawrence, MA

2d • Onsite

About The Position

The Program Assistant will assist in overseeing program operations, strengthening and expanding programming, and provide client support as a liaison between Uncommon Threads and our referring agencies. The ideal candidate is organized, with excellent verbal and written skills, bilingual (Spanish/English) and a self-starter who is a flexible, compassionate and a responsible team player. This is a great opportunity to work with the community in a warm and supportive environment committed to making a difference in the lives of women in the Merrimack Valley area.

Requirements

• Excellent communication skills and attention to detail.
• Ability to fluently speak and write in both English and Spanish languages.
• Knowledge of fashion principles and trends or have the desire to learn.
• Excellent computer skills using platforms such as Google, Microsoft Office, and other basic database knowledge.
• Ability to build relationships within the community and applicable social networks.

Nice To Haves

• Creative thinker who can think out of the box for social media marketing strategies that will foster client and community connection.
• Canva or basic graphic design skills.

Responsibilities

• Assist in the coordination of daily operations related to client calls, in-person wardrobe styling sessions, Threads to Go (TTG) as well as special programs such as; Bundle Up, emergency clothing services and women's empowerment workshops.
• Oversee scheduling of client sessions and conducting confirmation calls.
• Work with the volunteer coordinator to complete scheduled sessions.
• Share available community resources with clients.
• Send communication regarding confirmation of TTG services to clients.
• Assist with styling of clients.
• Translate for clients when needed.
• Complete data entry of survey data, client data, etc. With accuracy.
• Occasionally support operations coordinator with tasks such as sorting, hanging, and inventory intakes.
• Other duties as assigned or requested by the Director.

Benefits

• Competitive health, vision and dental insurance (for employees working 30+ hours)
• Fully paid life & long-term disability insurance (for employees working 30+ hours)
• Generous Earned Time Off policy of 4 weeks (for employees working 30+ hours)
• 13 paid holidays per year (for employees working 30+ hours)
• Accrue Paid Sick Time (for employees working below 30 hours)
• Training and professional development opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed