About The Position

The Program Assistant provides support to the State Sales managers and Underwriting team for assigned program while continuing to grow and develop insurance and underwriting knowledge. The position also supports management and coworkers with projects through leadership, teamwork, training, and implementation. This position may provide an avenue for joining the underwriting team as part of career progression.

Requirements

  • High School diploma and two years of administrative support experience.
  • Experience in the insurance industry highly preferred.
  • Attention to Detail: Maintain consistently accurate work. Does not let important details slip through the cracks. Is able to read between the lines and ensure all duties are fulfilled accurately and efficiently.
  • Communication: strong written and verbal communication skills (including e-mail).
  • Coachable: Follow directions and demonstrate accountability to support professional growth.
  • Organization / Prioritization: Demonstrate strong organizational skills to manage peaks in workloads, day-to-day responsibilities within set deadlines.
  • Strong work ethic demonstrated by desire to succeed and complete tasks while effectively managing competing priorities and obstacles.
  • Team Player: natural inclination to collaborate, share knowledge, problem solve as part of a team.
  • Flexibility and Adaptability: Able to learn new concepts and accept new challenges to grow into new responsibilities. Adjusts quickly with changing priorities and conditions.
  • Honesty/integrity: does not cut corners ethically, does what is right, not just what is easy or expedient.
  • Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires it.
  • Resourceful: Finds innovative ways to overcome obstacles or solve problems. Also finds ways to deal with unforeseen challenging situations using resources that are readily available.

Responsibilities

  • Creating of new and renewal applications and data entry to process assigned submissions in a timely fashion
  • Ensuring applications are complete and thoroughly documented on assigned accounts
  • Creation of loss runs or other reports
  • Binding and invoicing new and renewal accounts
  • Policy issuance quality analysis processes
  • Processing cancellations, non-renewals, reinstatement, endorsements, and audits
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service