Program Assistant - Police Department

City of Reno•Reno Police Department, NV
•Onsite

About The Position

The City of Reno is hiring a Program Assistant to provide specialized administrative support for the Reno Police Department, with an emphasis on payroll processing, employee timekeeping, and accurate recordkeeping. The role also supports parking cashiering and parking enforcement activities and performs a broad range of clerical, programmatic, administrative, and routine technical duties. The position is based at the Reno Police Department building at 911 Kuenzli Street, Reno, Nevada. The work requires accuracy, confidentiality, and the ability to manage multiple priorities and deadlines. The schedule is four 10-hour shifts per week. The Program Assistant serves as a contact for assigned functions, assists City staff and the public, researches and explains applicable policies and procedures, and supports program coordination, reporting, records, budgets, contracts, purchasing, and bookkeeping. The role may also lead and review the work of lower-level clerical staff. Employment is conditional on successfully completing a comprehensive background investigation, pre-employment drug screening, and polygraph examination.

Requirements

  • Education equivalent to completion of twelfth grade, supplemented by specialized office support training; relevant on-the-job training may satisfy the specialized training component.
  • Three years of increasingly responsible clerical, programmatic, and administrative support experience, including some experience directly related to the assigned area.
  • Alternatively, two years of experience as an Office Assistant II with the City of Reno in a substantially similar programmatic area.
  • At least 60 semester or 90 quarter-hour credits in Business Administration, Public Administration, Accounting, or a closely related field may substitute for two years of the three-year experience requirement.
  • For the Office Assistant II alternative, at least 60 semester or 90 quarter-hour credits in Business Administration, Public Administration, Accounting, or a closely related field may substitute for one year of the required experience.
  • Experience must demonstrate progressively greater responsibility in advanced clerical office support, support of an ongoing program or service, and administrative support of day-to-day office or program operations.
  • Successfully complete a comprehensive background investigation, pre-employment drug screening, and polygraph examination as a condition of employment.
  • Complete the required application and supplemental questionnaire and pass the examination process, which includes an online written skills test and a Training and Experience evaluation.

Nice To Haves

  • Bilingual candidates are strongly encouraged to apply.

Responsibilities

  • Perform advanced clerical, routine technical, programmatic, and administrative duties in support of City programs and assigned areas.
  • Provide administrative support for payroll processing, employee timekeeping, recordkeeping, parking cashiering, and parking enforcement activities.
  • Serve as a primary contact and liaison with City staff, the public, and outside agencies; screen calls, visitors, and mail; and respond to requests for information and assistance.
  • Assist the public and City staff in interpreting City policies, procedures, codes, and ordinances; research regulations and departmental policies.
  • Conduct studies and research, collect and review information, and help prepare reports presenting data, alternatives, and recommendations.
  • Coordinate assigned projects and program components, assist with policy and procedure development, and implement and monitor program activities.
  • Review applications, records, reports, and other materials for completeness and compliance with established requirements; provide forms and process information.
  • Assist with budgets and contracts, including budget requests, revenue projections, expenditure recommendations, account monitoring, progress payments, and contractual expenses.
  • Process invoices, contracts, work orders, change orders, purchase orders, check requests, and requisitions; coordinate resolution of invoice and contract issues and maintain accurate vendor files.
  • Prepare, type, proofread, and independently compose reports, correspondence, contracts, agreements, agenda items, charts, and other documents.
  • Maintain calendars and coordinate activities with City departments, the public, and outside agencies.
  • Arrange meetings, workshops, and training sessions; prepare agendas and correspondence; attend meetings, take and transcribe minutes, and distribute them.
  • Establish and maintain filing systems, schedules, and records, including logging reports, applications, and telephone calls.
  • Perform bookkeeping and clerical accounting duties, maintain accounting records and files, and verify, balance, and adjust records.
  • Recommend workflow, procedural, equipment, and forms improvements and implement approved changes.
  • Ensure supplies are available and facilities and equipment are in proper working order.
  • Operate office equipment and computer applications; enter and maintain data, generate reports, and create or revise documents, charts, forms, and other materials.
  • May lead, oversee, and review the work of lower-level clerical staff for accuracy and completeness.
  • Perform related duties as required.
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