750 - FCH - Healthy Babies Healthy Children - Program Assistant

Middlesex-London Health UnitLondon, ON
CA$26 - CA$34Onsite

About The Position

The Middlesex-London Health Unit has an exciting opportunity for a full-time Program Assistant to fill an existing vacancy to work on the Healthy Babies Healthy Children team in the Family and Community Health division at our Citi Plaza location, London, Ontario. Under the direction of the Manager, Healthy Babies Healthy Children, the incumbent will provide administrative support for the Healthy Babies Healthy Children Team.

Requirements

  • Post-secondary program in administrative studies of at least one year
  • Candidates who have an equivalent level of expertise acquired through related employment experience and on-the-job training or alternative education may be considered in order to support Employment Equity.
  • Strong interpersonal and communication skills in order to provide excellent customer service and work effectively with team members
  • Skills and experience in supporting teams and managers, including taking initiative
  • Ability to take initiative, problem solve, prioritize work, meet deadlines, and balance completing work demands while ensuring programming needs are met
  • Ability to work efficiently while maintaining a high level of accuracy in work tasks
  • Demonstrated ability to prepare comprehensive and accurate meeting minutes
  • Experience and expertise with Ministry databases (i.e., ISCIS) and Electronic Client Records (ECR or Profile)
  • Proficiency in computer applications, including Microsoft Office Suite (i.e. Word, Excel, Teams, SharePoint)
  • Skills and knowledge to work with an increasingly diverse population, and knowledge of health inequities.
  • Demonstrated commitment to contributing to a positive workplace environment
  • Ability to work flexible hours

Nice To Haves

  • Communication proficiency (written and verbal) in French and/or any other language is considered an asset

Responsibilities

  • Enter data and key client information into specific Ministry software programs and other data entry
  • Process client referrals, including receiving, tracking, and documenting referral information and maintaining related databases checklists and run routine reports
  • Prepare for meetings, prepare agendas, and take meeting minutes
  • Schedule appointments, meetings, and room bookings, and support the development and maintenance of accurate program calendars and schedules.
  • Communicate by telephone, emails, MS Teams with team members, clients, and community partners
  • Maintain and update shared electronic files, templates, and standardized forms to support team operations and consistent program delivery
  • Maintain existing spreadsheets and databases, create Excel spreadsheets, and support program reporting requirements
  • Format and prepare key documents, reports, and letters, and handle mail
  • Order necessary supplies, maintain inventories, resources, mailing lists and key contacts
  • Maintain accurate budget documents, reconcile credit card statements as appropriate and process invoices
  • Filing, record keeping, and document management (paper and electronic)
  • Perform other duties as assigned

Benefits

  • The hourly rate for this position ranges from $25.89 to $33.66 hourly based on qualifications and experience.
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