About The Position

This position assists in the efficient functioning of the Next Step Program in Portage, Trumbull, Geauga and Lake counties.

Requirements

  • Demonstrates a high level of organizational, interpersonal, and communication skills.
  • Excellent computer skills, including experience working with Microsoft Office, email and online databases.
  • Valid Ohio Driver's License and ability to meet agency requirements for driving insurability if applicable; reliable transportation.
  • Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Identification & Investigation).
  • High School diploma or equivalent.

Nice To Haves

  • Office administration and project implementation preferred.

Responsibilities

  • Collects and inputs data to generate reports and improve program processes.
  • Ensures case files are organized, meet eligibility and documentation requirements, and are compliant with funding requirements, providing follow-up as necessary with Next Step staff to correct identified deficiencies or errors.
  • Coordinates and monitors staff training (i.e. CPR/First Aid).
  • Travels to all program sites to review staff and operational needs; reporting to Program Director for follow-up and support.
  • Inputs program data in the Homeless Management Information System (HMIS) database, coordinating with program staff to ensure HMIS data is accurate and up-to-date.
  • Ensures consistent service delivery across the Next Step service area.
  • Actively participates in regular team meetings for the purpose of program consistency, monitoring, effectiveness, planning and goal achievement.
  • Represents Axess Family Services in a professional manner at health fairs, educational fairs, fundraisers, outreach efforts and partner agency committee meetings.
  • Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification registry requirements.
  • Other duties as assigned.
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