Program Assistant - Ontario

Children•Geneva, NY

3d•Onsite

About The Position

Make a difference in the life of a young person as a Program Assistant in the Youth ACT (Assertive Community Treatment) program. Work directly with a team that helps children ages 10-21 avoid hospitalizations and out-of-home placements. The team will work to provide skills and support to meet the needs of youth and families to overcome challenges. The program assistant serves as a non-clinical staff that uses a range of administrative assistant skills to keep the team organized and focused on providing high-quality care.

Requirements

High School Diploma required
1 year of administrative assistant service
Driver's License and ability to maintain insurability throughout employment required

Nice To Haves

Associates Degree in related field preferred

Responsibilities

Maintaining accurate and up to date logs and case records in the agency Electronic Health Record (EHR)
Serve as a frontline representative for Youth ACT participants, families, and supports, via phone, email, and in person communication
Support team with care/case coordination
Remain engaged and informed by attending daily team meetings and take notes of the meeting for the team
Attend specialized training in the Youth ACT model
Take initiative, work independently
Support the team in needed tasks which could include, placing calls, scheduling appointments, syncing calendars, running errands, etc...
Performing reception and other office duties that are needed
Completing quality call backs to ensure services provided are consistent with Youth ACT model